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Employment Support Administrator
4 months ago
We have a new opportunity available for an** Employment Support Administrator**to join our team based at our **Basepoint Business Centre, Southampton. **You will join us on a **full time, permanent **basis and in return, you will receive a competitive salary of £18,695 per annum**.**
Quickstart are a government funded Employment Support Service team, run by Brockenhurst College, who provide a range of free training programmes for unemployed individuals across Hampshire, Dorset and surrounding areas to help job seekers gain employmentor further education. We are a satellite centre based in central Southampton and have a range of facilities available to staff and students.
**About the role**:
As the **Employment Support Administrator,**you will provide comprehensive administrative support as part of the Employment Support Services Team (Quickstart).
**Responsibilities as our Employment Support Administrator will include**:
- Providing an efficient and comprehensive administrative service for the team, taking and communicating messages, working through the various processes and systems that support the work Employment Support undertake, with a particular emphasis on loggingcustomer referrals accurately on our Access Databases
- Maintaining learner packs and documentation and tracking relevant paperwork including pre-enrolment, pre-course and post course completion
- Working with the exams department to register, schedule and facilitate exams for learners
- Supporting tutors with courses where necessary, including classroom setup/tidying, exam invigilation, and maintenance of learner break room
- Supporting and dealing with queries from learners, visitors, partners, tutors and the public
- Supporting colleagues with regular and consistent tracking of learners post course to ensure accurate destination data is collected
- Providing hospitality and any other learning support materials needed for learning. Order and maintain stationery and other supplies
- Assisting in the implementation of an effective filing & storage system
- Supporting HoC and Coordinator with appropriate administrative tasks where required
**As our Employment Support Administrator, you’ll ideally have**:
- GCSE C English
- Completed or willing to work towards a digital/IT qualification
- Experience working within a busy office environment
- Experience preparing reports and formal documents
- Working knowledge of Microsoft Office, including the use of Outlook, Word and Excel spreadsheets
- Excellent attention to detail
- The ability to form positive working relationships with external colleagues
- A desire to train and develop in areas identified in the review and appraisal
**Benefits**:
- 25 days leave plus bank holidays (pro rata for part time staff)
- An option to purchase further leave through our Annual Leave Purchase Scheme (Support Staff only)
- Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
- Main-site Nursery offers childcare at superb rates in and outside of term time
- Enrolment in the Local Government Pension Scheme
- Free eye care vouchers
- Free onsite parking
- Access to a range of discounts including shopping, travel and healthcare
**Closing Date: Sunday 22nd January 2023**
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks whichinclude an enhanced DBS check as well as providing proof of right to work in the UK.