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Front of House Staff

3 months ago

Richmond, United Kingdom Flavourtown Bakery Full time

BASED IN RICHMOND TW9 - PREFERENCE GIVEN TO CANDIDATES WITH FASTEST START DATES.

If you are the life and soul of the party, have outstanding customer skills and you know how to create an atmosphere... we want to hear from you

We are looking for someone with a great personality and epic service skills to wow our customers and deliver a best in class customer experience.

Our Richmond store is one of the most loved bakeries in London and our regular customers love the fact we know their names Our flagship store needs someone like you to bring some real passion to our bakery counter.

We're looking for a fun, energetic people pleaser with an amazing customer service ethic and bags of personality. Ideally you'll have some barista experience as well as the ability to make our amazing hot chocolates. You've never had a coffee until you've had our famous Biscoff latte

You'll be serving freshly baked cake, cupcakes, and brownies along with answering questions about our award-winning bakes and helping customers place celebration cake orders in the shop.

Our customers love the fun bustling atmosphere and environment in our Richmond store and you'll be the new face of Flavourtown, helping make sure that they enjoy this visit just as much as they did the last.

Although we're primarily an award-winning cake shop we also pride ourselves on our coffee It's Square Mile beans all the way for us along with Estate Dairy milk because we don't treat our coffee as an afterthought unlike many cake shops, coffee is a big growth area for our business and we want to make sure that every shot is consistently amazing.

You'll need at least two years front of house experience, be amazing with customers and have a positive friendly outgoing personality. Outstanding spoken and written English is essential along with the ability to work weekends

We offer:

- From £10.50 per hour depending on age and experience
- Staff discount
- Free cake on your birthday
- Coffee training with our friends at Square Mile
- Full time hours
- Chance to work with our experienced GM Ops Managers to help develop your skills
- Chance to progress within the company

**Job Types**: Full-time, Part-time

**Salary**: From £10.50 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount

Day range:

- Weekend availability

Shift:

- 8 hour shift

**Experience**:

- Barista: 1 year (preferred)
- front of house: 2 years (required)
- Customer service: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

Application deadline: 08/04/2024