Pharmacy Operations Lead

6 months ago


Glasgow, United Kingdom Rowlands Pharmacy Full time

**About Us**:At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day.

As a pan-European wholesaling and retail company we do that in many ways, with more than 500 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of the service that we deliver to our communities and something that we are really proud of.

**About The Opportunity**: We now have an exciting opportunity for an Operations Lead to join the Retail Pharmacy team. Reporting into the Regional Manager, your overall responsibility will be to support delivery of KPI’s and budget targets across 24 of retail pharmacy branches and ensuring high operational and professional standards. There is an expectation that your working week will be based in branches across the region.
- You will Deliver training and coaching in branch to colleagues on new processes for new initiatives
- Seek and respond to commercial and business development opportunities and threats to enable growth throughout the region
- Support Implementation and execution of business initiatives across all branches in the region to successfully deliver initiative outcomes
- Support the appropriate resourcing of branches within the region
- Ensure full compliance with all company procedures, processes and policies across all branches in the region by prioritising branches to receive support
- Plan and manage branch visits to ensure that all colleagues are supported with delivery of KPIs
- Monitor and track branch and colleague progress
- Report branch and colleague progress to Regional Manager on a regular basis
- Attend stakeholder meetings to become informed of new initiatives

**Your Working Hours will be**: 37.5 Hours

**Working Pattern**: Monday to Friday 7.5 Hours per day

INDRL


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