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Ignition Consultant

4 months ago

London, United Kingdom KPMG-UnitedKingdom Full time

**Job description**

Ignition Consultant and Lead Client Facilitator

**What is Ignition**

We believe that in today's world, to solve complex business issues and to spark real change, you need to think and work differently. Traditional transformation approaches often don't take clients far enough and aren't delivered quickly enough. Rational, technical, 'best practice' solutions often take much longer to embed in an organisation than planned or expected. We believe that the key to unlocking this problem is outcome-focussed innovation and collaboration.

In the summer of 2020, we opened the UK's first Ignition Centre. Ignition is a client experience game-changer - positively transforming the way we work with our clients, and each other, by combining specialist ways of working with dynamic, collaborative physical, virtual and hybrid environments. It not only helps us to deliver what clients need today, it also brings our digital expertise and content to life in new ways and enables us to develop solutions which prepare clients for a changing future.

**What it's like to work in Ignition**

Ignition delivers powerful and immersive experiences enabled by bespoke Ignition spaces - the Discovery & Insights Centre, the Lab, the U Collaborate suite and our Sprint rooms. These experiences drive insight, acceleration, genuine transformation breakthroughs and ultimately, performance.

We work with senior executives across our clients, helping them to solve their biggest and most complex challenges in very accelerated timescales - motivating, challenging and influencing them every step of the way.

We deal with highly ambiguous, high intensity and high 'risk and reward' scenarios. Ignition engagements are typically triggered when senior clients need urgent/ critical help in solving issues. This means the stakes are high for the client and for KPMG and the route to the 'answer' is often challenging to find. Every member of our team requires flexibility, perseverance, influencing skills and an ability to work under pressure and to very tight timelines.

**Role Description**

An Ignition Delivery - (Senior Manager) leads the design and delivery of client facing problem-solving events within Ignition across in person, virtual and hybrid formats, and the role will see the successful individual:

- Accelerate their personal development through working with senior C suite clients around their priority issues in an Ignition context
- Build strong facilitation, personal impact and stakeholder management skills through event design and delivery experiences
- Gain skills and experience in delivering collaboration methods in face to face, hybrid and virtual contexts
- Ensure Ignition is embedded effectively in key propositions within their capability area and driving maximum ROI
- Act as an Ignition champion and ambassador within the capability driving visibility and adoption of Ignition services

The role will be sponsored by a senior representative from each capability area with bi-monthly meetings held to discuss progress and support.

**The benefits of the role:
- Working with senior clients day to day - opportunity to work with clients on solving their biggest and most complex challenges in very accelerated timescales - motivating, challenging, and influencing them every step of the way
- Influencing challenging transformation engagements - each team member is, in essence, working on a number of very accelerated transformation engagements (identify, design, build, deliver, review) at any one time
- Learn the Ignition approach and ways of working - how to design and facilitate with impact/ presence with a senior audience - develop your understanding of the design and facilitation methods and approach and how to put this into practice.
- Dynamic physical, virtual and hybrid environments - learn to deliver in multiple modes of working and influence the continuous improvement of these
- Experience in high intensity, high stakes client scenarios - Ignition experiences are typically triggered when senior clients need urgent/ critical help in solving issues - this means the stakes are high for the client and for KPMG and the route to the 'answer' is often challenging; this role will therefore enable the development of influencing skills and an ability to deliver high performance under pressure
- Making a tangible impact in your capability - embedding Ignition within key propositions and offerings in your capability area and demystifying/ promoting Ignition with your capability colleagues

**Responsibilities**
- Manage and develop executive level client sponsor relationships throughout the sales/delivery lifecycle of Ignition services
- Act as an Ignition Lead Facilitator or expert Co-facilitator driving the design and facilitation of complex, high profile collaborative events and/ or sprints in physical, virtual and hybrid formats
- Actively sell and promote Ignition services in key accounts/ service lines acting as a 'collaboratio