Technical Executive

7 months ago


Shrewsbury, United Kingdom Acorn Waste Management Ltd Full time

**General Description**:
As a Technical Executive, you will handle customer and supplier interactions within the technical department. Their top duties include facilitating customer enquiries, purchasing and processing orders all inline with our commitment to best practice and full legal compliance.

**Reports to**: Technical Manager

**Responsibilities**:

- For all clients
- quoting for supply, disposal, and transport of contaminated, liquid or hazardous waste. Completing duty of care waste transfer notes and consignment notes.
- Taking telephone calls from customers to advise on service solutions for movement and disposal of contaminated, liquid or hazardous waste.
- Using Acorn system to generate quotes.
- Using Acorn system to assist with booking converted quotes and liaising with all suppliers for smooth movement of hazardous waste from cradle to grave.
- Ad hoc assistance when required to buy for non-hazardous wastes in skips, drum supply or dry waste services.
- Assistance with sales team to identify best storage, collection, and disposal/ treatment.
- Looking for new waste disposal routes and technologies to reduce waste going to landfill.
- Assist on the development and maintenance of the Acorn purchasing system.
- Comply with responsibilities in order for the company to maintain our ISO accreditations

**Other Skills**:

- Proficiency in English.
- Ability to work as part of a cross-functional team.
- Good working knowledge of IT systems
- Hands-on experience with CRM software is an advantage but not essential.
- Confidence, patience, politeness, tact and diplomacy, when dealing with diverse situations.
- Listening skills, to understand and convey exactly what clients require.
- Experience in the waste management sector is highly desirable.
- Attention to detail so as to ensure that data is entered concisely and correctly in order to prevent inaccurate information being passed internally and externally.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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