Room Attendant

5 months ago


Cheltenham, United Kingdom Ellenborough Park Hotel Full time

We are currently recruiting for Room Attendants to clean hotel bedrooms and public areas.

Please note - this position requires a mixture of mid week and weekend shifts, making flexibility a key requirement.

Previous experience is not required as full training will be given but an eagerness to learn is essential.

**Key Tasks**
- To ensure all guest rooms and public areas are serviced and maintained to the highest standards in accordance with the hotels policies;
- To consistently be customer focused and deliver excellent customer service with an informed, friendly and effective approach.
- Excellent attention to detail;
- Ability to work under pressure, whilst maintaining a positive and can-do attitude;
- Guest focused with a genuine passion for delivering sensational service
- Excellent spoken English and have immaculate presentation skills

**What we offer you**:

- Paid Breaks
- Paid Overtime
- Service Charge (paid monthly and non-contractual)
- Staff Rates at 50 prestigious properties within the Pride Of Britain Hotels group
- Amazing discounts on food, drink and accommodation throughout the Michels & Taylor group
- Excellent rates for friends and family at Ellenborough Park and hotels within the Michels & Taylor group
- Discounts on Spa Treatments and Spa Products
- Long Service Awards
- Employee of the Month Awards
- Regular Social Events
- Refer a Friend Incentive Scheme
- Investment in Training and ongoing Professional Development
- Meals on Duty
- Free on site Parking

Between the Cotswold’s highest point and the stunning green gallops of Cheltenham’s world famous racecourse, our luxury 5* hotel in the Cotswolds is steeped in history and offers 90 acres of rustic countryside.
- Ellenborough Park cannot offer any Live-In accommodation and In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility._

Hourly rate dependant on age and includes Basic Rate and Service Charge

**Job Types**: Part-time, Zero hours contract
Part-time hours: 15-40 per week

**Salary**: £8.20-£11.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
All precautions are taken to ensure staff and guests feel comfortable

Work authorisation:

- United Kingdom (required)

Work Location: In person


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