Planning Coordinator

3 weeks ago

Wokingham, United Kingdom SER (Staffing) Ltd Full time

**Operations Support Scheduler**

**Location: Berkshire**

**£20,000 - £26,000 plus pension and 25 days holiday excluding statutory days**

I am working on behalf of one of the UKs leading Water Hygiene/Treatment Company. They offer cooling tower engineering and environmental solutions across the UK.

Due to growth, they are now looking for an experienced Operations Support Scheduler to work on a variety of different clients including market leaders in FM and London Borough Councils.

**Purpose of the role**:
Actively drive the Scheduling and Planning of the Engineers across the South Region to enable high productivity, with particular emphasis on Quality of Service through “right 1st time” principles.

**Your responsibilities will include but not be limited to**:

- Actively plan and schedule the day-to-day diaries of the Engineers across the South Region
- Co-ordinating the Engineers and other resources to provide the most effective use of cost and time utilising Big Change
- Liaising with clients and develop a customer focused approach
- Monitor and maintain all servicing records relating to individual jobs
- Compiling job sheets for invoicing
- Generating basic quotes for straight forward and low-level recommendations from Engineers i.e. TMV replacements, removal of dead legs, shower descales etc.
- The checking of all reports for accuracy and content
- Experience organising multiple engineers’ diaries across various contracts for both small mechanical works & routine contractual visits
- Qualifications and/or experience in Legionella Control, Water Treatment, FM or within the M&E Sector
- Competent with Microsoft Word, Excel and PowerPoint
- Competency on SAP, Big Change or another similar multi-site scheduling programme
- Excellent time management skills

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