Receptionist - Bmw

**Showroom Host - BMW**

**Seafield Road Leith**

**44 hours per week**

**£NMW for age + Bonus**

Peter Vardy Ltd is a dynamic, fast paced business who are always one step ahead in the motor retailing industry. Our USP’s are technology and our unique guest experience, which combined with our values led approach make us a growing force in retail automotive.

Our award-winning BMW dealership on Seafield Road, Leith are looking for a Showroom Host to join the front of house team on a part time permanent basis.

As the showroom host you will meet and greet our customers and aim to make long lasting relationships with our customers. Our showroom hosts are vital to the success of the dealership and the first most important part of the customer journey. making the right first impression counts

**What you will do**
- Ensure all guests receive a professional and positive arrival.
- Deal with telephone enquiries, answering the phone within three rings.
- Provide support to Service colleagues during busy periods.
- Log information on calls received on internal systems where call back is needed
- Ensure all call backs are actioned within 30 minutes.
- Maintain and develop Showroom Host knowledge by attending and completing all company and Manufacturer training.
- Make effective use of time, prioritising where necessary and always seeking to improve solutions to problems and add value.
- Assisting our dealership in exceeding CSI standards, by ensuring we consistently deliver an excellent customer service.

**What you will need**
- Friendly, professional, and hardworking approach to work
- Be dependable and flexible as you will be an important part of a bigger team
- Experience working in a customer facing role or have similar transferable skills
- Excellent communication skills

**What's in it for you**

Net Better Off is our Benefits and Reward programme which is designed to support our colleagues in four core wellbeing areas, Mental, Physical, Community and Financial - its the Peter Vardy difference
- 30 days holiday rising with length of service
- Excellent earning potential, your in control
- World class training delivered by the PV Academy to enhance your career
- Employee discounts & lease cars options through the PV Cares scheme
- High Flyer Incentives - would you like to win a trip to Vegas?
- Generous Colleague Referral Scheme
- Company uniform provided
- Pension & Life Assurance
- Lunch on us - complimentary lunch once a week
- Enhanced maternity & paternity leave
- Access to the PV Wellbeing Centre - MOT & In house counselling services
- Colleague events - Family Fun Day, Annual ball Christmas party - yes we like to have fun

If you would love to be part of our Peter Vardy family, please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

Peter Vardy is an equal opportunities employer. Everyone is welcome here, as long as you have the drive and passion to succeed, then we would love to hear from you.

Expected hours: 44 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Referral programme

Supplemental pay types:

- Quarterly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person