Claims Representative
3 weeks ago
**Job Title**: Claims Representative - Solar Products, Spray-Foam, Properla Wall Coating
**Location**: Remote (Work from Home)
**Salary**: £250 per successful claim (Commission Based)
**Job Type**: Freelance, Flexible Hours
Are you a motivated individual with excellent communication skills? Do you have experience in customer service or sales? If so, we have an exciting opportunity for you
We are seeking Claims Representatives to join our team on a commission basis. As a Claims Representative, you will be responsible for cold calling customers who have purchased solar products, spray-foam insulation, or Properla wall coating, to determine if they feel they have been mis-sold and assist them in filing claims accordingly.
**Responsibilities**:
- Cold calling customers to inquire about their satisfaction with purchased solar products, spray-foam insulation, or Properla wall coating.
- Assessing whether customers feel they have been mis-sold and gathering necessary information to support their claim.
- Providing excellent customer service and guidance throughout the claims process.
- Collaborating with internal teams to ensure claims are processed efficiently and accurately.
- Maintaining detailed records of customer interactions and claim progress.
**Requirements**:
- Previous experience in sales, customer service, or a related field is preferred.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport quickly.
- Self-motivated and target-driven with a desire to succeed.
- Comfortable working independently and managing your own workload.
- Access to a computer, internet connection, and phone for remote work.
**Benefits**:
- Competitive commission structure (£200 per successful claim).
- Work from the comfort of your own home with flexible hours.
- Opportunity for uncapped earnings based on performance.
- Gain valuable experience in the claims industry and develop your skills in customer service and sales.
**Job Types**: Full-time, Part-time, Zero hours contract
**Salary**: £100.00-£30,107.57 per year
Expected hours: 8 - 60 per week
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
**Experience**:
- Claims Processing: 1 year (preferred)
- Telemarketing: 2 years (preferred)
- Cold calling: 2 years (preferred)
Work Location: Remote
Reference ID: Renewable Energy Claims
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