Vip Experience Ambassador- Westminster

3 weeks ago

London, United Kingdom Step Ahead Full time

This a Westminster Works job, which means that it is with an employer that has been vetted and certified as being amongst the best employer in London. Read on to discover the benefits of working with a Westminster Works employer

**Job Title**:VIP Experience Ambassador**

**Location**: Portman Square

**Contract**: FT

**Salary**:£** **24.960**

**Job Overview**

As VIP Experience Ambassador, you will be responsible for ensuring all of our VIP guests have a memorable stay with us; where we not only meet but exceed their expectations. You will lead by example and ensure you are able to anticipate guests needs and offer a service that is discreet and bespoke to them.

**Job Requirements**
- Arrival’s verification (checking VIP status, comments, profile notes and traces)
- Special attention to long stay + high-rate guests with any special setup and needs to be considered
- Prearrival, and INH courtesy calls
- Amenity allocation & sharing of lists with designated department
- Welcome cards including liaison with other departments where needed
- VIP room checks and full suite setups
- Liaise with Concierge and respective outlets for priority and/or last-minute bookings
- Handling payment, setup and coordination of any special occasion packages
- VIP rooms allocation + advance blocking of VIP guest rooms
- Regularly monitor VIPX inbox and deal with all guest enquiries throughout the guest journey
- Lobby presence / VIP rooming / complaints handling / check ins for arrivals / checkouts for departures
- Send personalised post-departure follow up communication to VIP guests
- Perform any other role as required.

Well spoken, presentable, attention to details.

**About the company**

The hotel effortlessly blends modern luxury and mínimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces. Feature 249 guest rooms and suites, together with a restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm.

**The Westminster Works Pledge**

**This employer has signed the Westminster Works Pledge, committing to the following**:
**REWARD**

We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage

We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual

We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty

**RESPECT**

We will champion diversity and promote inclusion in our teams, and everything we do

We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included

We will always listen, respect and respond to issues and ideas raised by all our team members at any level

**PROGRESSION**

We will help you chose how to progress, identify opportunities, and get you on the right path

We will support your progression through training, learning new skills, and promotion

We will celebrate your successes with rewards and recognition for great team performance and personal achievement

Step Ahead is acting as an Employment Agency
Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity. This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender, marital stat

  • VIP Sales Consultant

    4 weeks ago

    London, United Kingdom Victoria Beckham Full time

    Job Title: VIP Sales ConsultantLocation: Mayfair, LondonReports to: Store DirectorVictoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear, accessories, and...

  • VIP Sales Consultant

    6 days ago

    London, United Kingdom Victoria Beckham Full time

    Job DescriptionJob Title: VIP Sales ConsultantLocation: Mayfair, LondonReports to: Store DirectorVictoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear,...

  • VIP Sales Consultant

    4 weeks ago

    London, United Kingdom Victoria Beckham Full time

    Job Title: VIP Sales Consultant Location: Mayfair, London Reports to: Store Director Victoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear,...

  • VIP Sales Consultant

    4 weeks ago

    London, United Kingdom Victoria Beckham Full time

    Job Title: VIP Sales Consultant Location: Mayfair, London Reports to: Store Director Victoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear,...

  • Concierge

    4 weeks ago

    London, United Kingdom Guest Experience Full time

    **_“The world is yours with Meliá”_** It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world **_ Our Benefits Package Includes:_** - ** Competitive Salary**: - ** Holidays**: 28...

  • Concierge

    4 weeks ago

    London, United Kingdom Guest Experience Full time

    “The world is yours with Meliá”_ Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

  • VIP Sales Consultant

    2 weeks ago

    London Area, United Kingdom Victoria Beckham Full time

    Job Title: VIP Sales ConsultantLocation: Mayfair, LondonReports to: Store DirectorVictoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear, accessories, and...

  • VIP Sales Consultant

    4 weeks ago

    London Area, United Kingdom Victoria Beckham Full time

    Job Title: VIP Sales ConsultantLocation: Mayfair, LondonReports to: Store DirectorVictoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear, accessories, and...

  • VIP Sales Consultant

    2 weeks ago

    London Area, United Kingdom Victoria Beckham Full time

    Job Title: VIP Sales Consultant Location: Mayfair, London Reports to: Store Director Victoria Beckham is a prestigious luxury brand renowned for providing exceptional products and unparalleled service to our esteemed clientele. With a commitment to delivering the ultimate luxury shopping experience, we offer an extensive range of ready to wear,...

  • Vip Coordinator

    4 weeks ago

    London, United Kingdom Endeavor Full time

    Who We Are: Frieze is the world’s leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines - frieze, Frieze Masters Magazine and Frieze Week - and five international art fairs - Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In...

  • Work Experience and Recruiter Engagement

    4 weeks ago

    London, United Kingdom University of Westminster Full time

    **This post is full time and permanent, working 35 hours per week.** The University of Westminster is a forward-thinking University with a mission to help students from different backgrounds to fulfil their potential. Employability is one of the four objectives of our Being Westminster: 2022 - 2029 Strategy. The Work Experience and Recruiter Engagement...

  • Vip Assistant

    4 weeks ago

    London, United Kingdom C C CONSORTIUM MANAGEMENT LIMITED Full time

    **UK London Recruitment - VIP Assistant** *Only consider Full-time workers* **Responsibilities**: - Assist the company in organizing events and hosting VIP guests - Provide VIPs with personalized services including itinerary arrangement, catering, and material purchase in a professional manner - Manage company material inventory and other daily...

  • Vip Assistant

    4 weeks ago

    London, United Kingdom C C CONSORTIUM MANAGEMENT LIMITED Full time

    **UK London Recruitment - VIP Assistant** *Only consider Full-time workers* **Responsibilities**: - Assist the company in organizing events and hosting VIP guests - Provide VIPs with personalized services including itinerary arrangement, catering, and material purchase in a professional manner - Manage company material inventory and other daily...

  • Editorial Research Assistant Westminster Social

    4 weeks ago

    London, United Kingdom Westminster Forum Projects Full time

    **Salary**: Competitive **Location**: Hybrid, mainly remote with occasional face-to-face meetings **The Role**: We're seeking an accomplished and diligent Conference Research Assistant to join our Editorial team. This multifaceted role entails helping produce conferences on key issues affecting individuals and communities and policy involving local...

  • Editorial Research Assistant Westminster Education

    4 weeks ago

    London, United Kingdom Westminster Forum Projects Full time

    **Salary**: Competitive **Location**: Hybrid, mainly remote with occasional face-to-face meetings **The Role**: We're seeking an accomplished and diligent Conference Research Assistant to join our Editorial team. This multifaceted role entails helping produce conferences on key issues in education policy - including the early years, schools and...

  • Vip Assistant

    4 weeks ago

    London, United Kingdom C C CONSORTIUM MANAGEMENT LIMITED Full time

    **UK London Recruitment - VIP Assistant** *Only consider Full-time workers* **Responsibilities**: - Assist the company in organizing events and hosting VIP guests - Provide VIPs with personalized services including itinerary arrangement, catering, and material purchase in a professional manner - Manage company material inventory and other daily...

  • Work Experience and Recruiter Engagement Coordinator

    6 days ago

    London, United Kingdom University of Westminster Full time

    **This post is full time and permanent, working 35 hours per week** *** The University of Westminster boasts a rich history and has been providing students with academic excellence, cultural engagement and personal enrichment since its inception as Britain’s first polytechnic in 1838. Today the University of Westminster has approximately 20,000 students...

  • VIP Hostess

    2 weeks ago

    London, Greater London, United Kingdom Mortimer Bell International Full time

    VIP Hostess and Waitress required for a celebrity restaurant in Dubai based on Palm Jumeirah. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Are you ready to embark on a journey where exquisite flavors and unparalleled service converge in the heart of The Palm Dubai? Look no further...

  • VIP Account Manager

    4 weeks ago

    Southwark, Greater London, United Kingdom Betting Jobs.Com Full time

    BettingJobs is working with a leading iGaming company, who are currently looking to add a VIP Account Manager to their team in London. Responsibilities: Provide exceptional service by contacting and engaging with players via phone, email, and WhatsApp, including occasional in-person client entertainment. Flexibility required for non-office hours, including...

  • VIP Account Manager

    4 weeks ago

    Southwark, Greater London, United Kingdom Betting Jobs.Com Full time

    BettingJobs is working with a leading iGaming company, who are currently looking to add a VIP Account Manager to their team in London. Responsibilities: Provide exceptional service by contacting and engaging with players via phone, email, and WhatsApp, including occasional in-person client entertainment. Flexibility required for non-office hours, including...