Aftersales Spares Advisor

3 weeks ago

Bolton, United Kingdom CCM Motorcycles Full time

**Duties of this role include but are not exclusive to**:

- Sales, Packaging for Postage and Monitoring of Motorcycles Parts, Accessories and Merchandise
- Supplying Onsite Workshop and Nationwide Mobile Technicians with Parts, Accessories and Merchandise
- Computer Literate with Knowledge of Outlook, Excel and Word
- Experience Of Processing Payments Preferred Although Not Essential as Training Will Be Provided
- Presentable, Proactive, Well Organised and Reliable, With Good Phone and Customer Facing Manners/Skills Essential
- Interest In and Knowledge of Motorcycles Preferred
- Willingness To Learn and Take Information on Boar
- Flexible Approach to Work - May Be Required to Attend Bike Shows And Events Outside Of Normal Working Hours
- Carry out any other tasks that will, from time to time be allocated by the Aftersales Manager

Person Specification:

- A passion for motorcycles is an absolute must as is the ability to deliver results.
- A positive can-do attitude with the willingness to learn.
- Be able to communicate clearly with both the workshop and customers.
- Ability in resolving problems of a technical nature.
- Ability to critical review supplier documentation and support supplier to the required standard.
- Strong verbal and written communication skills.
- Good interpersonal skills, be able to work as part of a team and build and maintain positive relationships with internal and external clients.
- Must be available relatively immediately (short notice periods will be considered).
- Knowledge of automotive/motorcycles systems, components and parts.
- Strong organisational skills.
- Reliable and dependable.
- Self-motivated.
- Flexible and willing to take on a variety of tasks.

Role Type: Permanent

Salary : Depend on experience

The hours are Monday-Friday from 8:30am till 17.00pm

To Apply:
This is a fantastic opportunity to join an ambitious, rapidly growing & quality focused organisation where ideas, input and leadership are encouraged and recognised in a friendly, passionate environment.

** STRICTLY NO AGENCIES **

**To all recruitment agencies**: The Company does not accept unsolicited agency resumes. Recruitment agencies should not send resumes to our HR team or to any of our employees. We are not responsible for any fees related to unsolicited resumes from recruitment agencies.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bolton: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)
- aftersales: 1 year (preferred)

Work Location: One location

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