Lead Credit Controller

4 weeks ago

Liverpool, United Kingdom Arc Full time

**Lead Credit Controller**

**Liverpool**

**Salary: £29,400 to £33,753 depending on experience + Benefits + Bonus**

**About Us**

Arc are a collective like no other We are one of the UK’s leading event staff specialists, providing top-class people to sports venues, caterers, hotels and tourist attractions across the UK. Our mission is to solve staffing problems by supplying the most suitable, satisfied and well looked after people - every minute of every day, wherever they are needed.

**The Role**

As an integral member of the Finance team, the day-to-day duties of the Lead Credit Controller are varied and include managing the level of client debt, ensuring timely payments are made, processing incoming funds, reconciling invoices, resolving account queries and managing debt recovery.

With hands on experience of manging credit control previously, particularly with good knowledge of Sage Accounting, you will be a highly motivated individual who is able to perform effectively under significant pressure, continuously working within tight deadlines. This role also requires building and maintaining strong relationships with clients to ensure the smooth running of accounts.

Overall, this is a demanding post which requires a degree of initiative to ensure that the monies owed to Arc are collected in a timely and professional manner and in line with departmental policy guidelines.

**Key responsibilities**:

- Evaluating new credit requests and reviewing customers’ credit rankings with banks
- Investigating and resolving queries relating to non-payment of invoices
- Investigating and resolving queries received from the customer
- Processing and generating reminder letters and monthly statements
- Maintaining accurate records of all chasing activity
- Processing and reconciliation of invoices
- Providing reports when necessary to Company Directors.
- Building relationships with customers through frequent telephone contact, chasing payment for due/overdue invoices, ensuring that terms of payment are adhered to

You will possess excellent knowledge and experience of MS Office Excel skills, as well as outstanding attention to detail with an ability to reconcile complex accounts. We require an individual who is accurate, efficient and organised with the ability to prioritise tasks as needed, whilst remaining professional and approachable.

Our values provide the framework for how we engage with our stakeholders. You must demonstrate these behaviours and values in the role and across the business: We’re Honest, We Care, We Deliver

**Job Types**: Full-time, Permanent

**Salary**: £29,400.00-£33,753.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

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