Security Officer

2 weeks ago


London, United Kingdom CIS Security Ltd Full time

CIS Security have an exciting opportunity available for a Security Officer who will demonstrate and deliver high quality guarding and customer service to both our clients and service users at prestigious gallery located in London.

**INFORMATION**:

- Position**:Security Officer - Gallery Environment**:

- Location**:London (WC2R)**:

- Pay Rate**:£11.20**:

- Hours**:Average 42.5 hours per week**:

- Shifts**:6 On 3 Off - Days - 8.5-hour shifts**

**Job Requirements**:

- SIA Door Supervisor Licence required
- First Aid would be required
- Corporate Security or Front of House Experience is required
- Must be flexible to change due to operational needs
- Excellent communication both written & verbal
- Excellent levels of customer service and attention to detail at all times
- Able to work as part of a team as well as on your own
- Flexible in the approach to daily duties and additional events when held on site.

**Main Duties and Responsibilities**:

- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- To provide an obvious Security presence
- Reliable, Responsible and Punctual
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- To proactively provide an information service to all visitors to the gallery
- Actively promote exhibitions and events taking place on site
- To be fully informed about gallery, it’s history and current programmes
- To be fully aware of the environment n regards to transport links and tourist attractions in order to provide directions to visitors and guests.
- Conduct lock up and unlock procedures
- Be fully conversant with and respond to all alarm activation procedures
- Report any breakages or abnormalities to the control room whilst on position.
- To ensure all incidents are dealt with by reporting to the control room and that Incident procedures are adhered to
- Provide all emergency assistance as well as First Aid when required
- Receive and notify the security control room of lost property
- Accept all deliveries
- Ensure only authorised persons access or egress to into building by checking of staff/student passes or persons authorised by control room
- Ensure visitors, contractors are signed in and pass provided if working in galleries
- To carry out any reasonable requests made by Senior Managers / Customer Management, when detailed clearly at the time of the request
- Confident in writing incident and shift reports
- The ability to be pro-active and think on your feet use initiative
- To have a smart appearance befitting the company
- Be confident you are able to undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested

**Benefits**:

- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. _


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