Scheduler
2 weeks ago
We are currently recruiting for an experienced **Scheduler** based in Trafford Park, to work on an ongoing temporary basis (long term prospects). This role requires the person to be organised, and efficient with strong administration skills.
Scheduler Responsibilities:
- Dealing with high volumes of incoming calls
- Liaising with customers, engineers, and third-party subcontractors to arrange site visits
- Attend and contribute to team meetings
- Validating, coordinating, and scheduling customer site visits
- Taking calls and assisting with queries via the helpline
- Liaising with direct and third-party engineers
- Escalating queries and complaints accordingly
- Customer invoicing
- Third-party invoicing
- Process Service & Maintenance contracts
- Quoting for remedial works
- Parts ordering and shipment where required
- Processing reports
- Closing customer visits
- Adhere to ISO9001 procedures
Scheduler Requirements:
- Relevant experience required
- Customer Service and administrative skills
**£12.09 per hour**
**Hours**: 7hrs per day between 8 am - 6 pm Mon - Fri (Hybrid Working: 3 Days Office / 2 Days WFH)
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