Customer Service Advisor
2 months ago
Pennine Recruitment (Acting as a Recruitment Business) are delighted to be recruiting for a Customer Service Advisor for a client in Sherburn on a temporary to permanent basis.
We are looking for someone who will strive to help achieve and maintain the culture of friendly and excellent customer service, by taking personal responsibility and ownership of always delivering the highest possible service to all of our clients customers.
**Main duties**:
- Looking after a portfolio of clients, ensuring that customers are contacted in line with the company’s call schedule.
- Responsibility for processing sales orders in a timely and accurate manner.
- Handling customer complaints and queries in accordance with the company’s BRC guidelines and policies.
- Build good customer relations and generate new sales leads.
- Working closely with your Sales Manager to discuss product information, pricing and out of stock items to ensure customers receive possible alternative options on time for their delivery day.
- Ensure all sales orders have been dispatched, and all back orders have been logged with the new agreed delivery date.
- Working as part of a team in a friendly and professional manner.
**Working Hours**:
- 8am-4.30pm Monday to Friday
**Job Types**: Full-time, Temp to perm
**Salary**: From £22,050.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
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