Transport Operator

7 months ago


Hatfield, United Kingdom DigiHaul Full time

Are you ready to help revolutionise transport and join the UK’s largest Digital Freight Business? Our Future is digital, and Our Future is NOW This is your opportunity to join our incredible team and help transform the way the transport industry works.

Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty vehicles are not at full capacity, they throw unnecessary CO₂ into the atmosphere. Our platform creates a Digital Network that enables loads to be delivered more efficiently, at a better price and with greater quality than ever before. We want our Hauliers and Customers to benefit from using our extensive network to help them fill their empty capacity and reduce their carbon footprint.

DigiHaul brings together smart technology and expert knowledge, we make end-to-end logistics seamless and stress-free. Our daily mission is to provide our Hauliers and Customers with nothing but excellent service and solutions, including excellent on time performance and an end-to-end managed service with un-paralleled visibility every step of the way. We’re driven and determined to deliver a fast, flexible, and reliable solution that makes road freight work better - for everyone.

About you

You are someone who enjoys a fast paced, dynamic work environment, who excels in quick problem solving and likes to get the job done

You are able to work tactically and think strategically as the business rapidly scales. You understand how integral you are to the success and future of DigiHaul and the part you play in transforming the transport industry.

**Responsibilities**:

- Act as the first point of contact for customers by dealing with a wide range of customer requests.
- Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.
- Develop and maintain good professional relationships with both internal and external customers.
- Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.
- Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.
- Manage carrier app adoption to ensure shipments are updated in real-time through to completion.
- Investigate and resolve carrier platform non-compliance, implementing robust corrective actions to reduce repeat issues.
- Provide platform technical support and training to carriers and customers to enable full compliance.
- Take ownership for inbound enquiries ensuring complete customer satisfaction and query resolution.
- Provides support with key administrative tasks.
- Coverage of all key brokerage activities when operationally required.

What do you need?
- A general understanding of the UK transport industry
- Experience in dealing with 3rd party sub contractors
- Ability to work under pressure as part of a team and also as an individual
- Able to travel within the UK&I
- Good system understanding and ability to work at pace
- Excellent customer service skills
- Must have a flexible approach and can do attitude
- Microsoft office skills - specifically Microsoft Excel&
- Geographical knowledge
- Good telephone and written communication skills
- Adapt at quickly learning new technology and working in a digital, paperless environment

What will you get in return?

You will receive access to a variety of our excellent benefits which in addition to an attractive salary include:

- 33 days holiday
- 15% non-contractual bonus
- Access to pension scheme plans
- Access to private medical cover
- Access to Employee Benefit Portal including retail discounts
- Access to Cycle to Work scheme
- Access to Employee Assistance Programme
- Access to Electric Vehicle Salary Sacrifice lease scheme
- Training, development opportunities and more

What you’ll need to do next?

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.



  • Hatfield, Hertfordshire, United Kingdom Yodel Full time

    About the RoleWe're looking for a skilled Transportation Operations Specialist to join our team at Yodel. In this role, you'll work closely with the Transport team to ensure delivery schedules are met.Key Responsibilities:Monitoring planned schedules for the Hatfield Transport team and escalating any issues to ensure service levels are met.Allocating...


  • Hatfield, Hertfordshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    XPO Transport Solutions UK Limited is a leading provider of transportation services, and we are currently seeking an experienced Logistics Team Leader to join our team. This role will be based at our site in Hatfield, where we operate a large fleet of 100 vehicles and manage a team of 200 drivers.">The successful candidate will have previous experience in...


  • Hatfield, Hertfordshire, United Kingdom Job&Talent Careers Full time

    Job OverviewJob&Talent Careers is seeking a skilled Transport Operations Assistant to join our team in Hatfield, Business Park. This role offers a competitive salary and comprehensive benefits package.As a key member of our team, you will be responsible for providing operational support to colleagues and managers, managing spreadsheets, and performing data...


  • Hatfield, United Kingdom Summit platforms Full time

    **About us** Summit Platforms is a national provider of powered access and telescopic handler hire, as well as machine sales, contract hire and associated training. We are dedicated to providing the latest in modern equipment accompanied with the highest levels of customer service. Summit Platforms has grown rapidly since it was founded in 2014 and now...


  • Hatfield, United Kingdom Yodel Full time

    Role Overview Transport Operator Location: Hatfield (AL10) Salary:£23,774 Per Annum + 20% Shift Allowance for hours worked between 22:00 - 06:00 (Equivalent to £28,528) Shift Pattern: Monday - Friday 21:45 - 06:15 Contract: Permanent What you'll be doing Reporting into the Shift Manager, you'll be helping the...


  • Hatfield, Hertfordshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    Company Overview:XPO Transport Solutions UK Limited is a leading logistics company that operates a large fleet with 100 vehicles and 200 drivers. We are currently recruiting for a Team Leader on our Night Shift to be based at our site in Hatfield on our contract with Arla (Dairy). The successful candidate will be responsible for managing a team of drivers...


  • Hatfield, Hertfordshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    About the Role:This is an exciting opportunity to join our team as a Lead Driver and Team Coordinator on our Night Shift. You will support the Shift Manager with adherence to all compliance and legal obligations during your shift, with a huge emphasis on safety.You will assist with executing the daily plan for all deliveries and collections, with a keen eye...


  • Hatfield, Hertfordshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    Company OverviewXPO Transport Solutions UK Limited is a leading logistics company that prioritizes innovation and customer satisfaction. We are currently seeking an experienced Team Leader to join our Night Shift team at our Hatfield site.


  • Hatfield, Hertfordshire, United Kingdom 24-7 Recruitment Services Full time

    Your RoleAs a Shunter Driver at 24-7 Recruitment Services, your primary responsibility will be to operate heavy goods vehicles (HGVs) and trailer units within our designated areas. You will work closely with our team to ensure seamless transportation and efficient logistics operations.

  • Senior Transport Clerk

    6 months ago


    Hatfield, United Kingdom Booker Group Full time

    About the role We have an exciting opportunity for a Senior Transport Clerk to work in our busy Transport office. You will support the day to day administration of the Transport department, overseeing the tasks planning and functions of the Transport Clerks. They will report to the Transport Manager and contribute to the Department’s success by ensuring...

  • Transport Planner

    7 months ago


    Hatfield, United Kingdom DigiHaul Full time

    Are you ready to help revolutionise transport and join the UK’s largest Digital Freight Business? Our Future is digital, and Our Future is NOW! This is your opportunity to join our incredible team and help transform the way the transport industry works. Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty...

  • Senior Transport Clerk

    6 months ago


    Hatfield, United Kingdom Booker Group Full time

    About the role We have an exciting opportunity for a Senior Transport Clerk to work in our busy Transport office. You will support the day to day administration of the Transport department, overseeing the tasks planning and functions of the Transport Clerks. They will report to the Transport Manager and contribute to the Department’s success by ensuring...


  • Hatfield, Hertfordshire, United Kingdom DigiHaul Full time

    We are seeking a highly skilled Transport Execution Director to join our team at DigiHaul. As a key member of our leadership team, you will be responsible for driving the success of our operations by leading the live operations team and fostering a culture of excellence.Your key responsibilities will include:Providing strategic direction and oversight to the...


  • Hatfield, Hertfordshire, United Kingdom Freight Personnel Full time

    Job Description: International Trade AssistantFreight Personnel is looking for an International Trade Assistant to support our operations in Europe. This role involves gaining an understanding of the road transport logistics model and assisting clients with their queries.Duties and Responsibilities:Develop knowledge of the road transport logistics model for...


  • Hatfield, Hertfordshire, United Kingdom Pertemps Hemel Hempstead Full time

    **Job Title:** HGV Transport Coordinator**Location:** EnglandAbout the JobWe are seeking a highly skilled and experienced Class 1 HGV driver to join our team as an HGV Transport Coordinator in Hatfield. This role offers a competitive salary and career growth opportunities.What We Offer:**Competitive Salary**: Enjoy a generous annual salary of £36,000 -...


  • Hatfield, Hertfordshire, United Kingdom Enviri Full time

    Compensation$55,000 - $65,000 per year, depending on experience and qualifications.Clean Earth is committed to providing a comprehensive benefits package that includes health, dental, vision, life, and disability insurance plans, paid time off, wellness benefits, employee discount program, tuition assistance, and a 401(k) with company matching.This role...


  • Hatfield, Hertfordshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    Job OverviewWe are seeking a highly motivated and experienced Team Leader to join our Night Shift team at XPO Transport Solutions UK Limited.The successful candidate will be responsible for supporting the Shift Manager and maintaining a safe and efficient environment.Salary: Up to £31,275 per annum, plus benefits including 20 days holiday (plus bank...

  • Transport Clerk

    6 months ago


    Hatfield, United Kingdom Booker Group Full time

    About the role In the Booker Distribution centres, the purpose of the warehouse is to receive and store goods, and this predominantly consists of food, beverage and household items. The orders are picked by our warehouse operatives who work to safety standards. These are transitioned to our Transport department who will distribute to our customers. This is...


  • Hatfield, Hertfordshire, United Kingdom Royal Mail Group Full time

    Role DescriptionWe are seeking a highly motivated Freight Transport Professional to join our team in Hatfield.As a key member of our operations, you will be responsible for collecting and delivering parcels to households and businesses across the UK.Key responsibilities include planning delivery routes, conducting safety checks on vehicles, and interacting...


  • Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About the RoleWe are seeking a highly skilled Senior Transport Logistics Coordinator to join our team at Ocado Group. This is a challenging and rewarding role that requires a strong foundation of expertise in transport planning.Key Responsibilities:Develop and implement effective transport plans to optimize key performance indicators (KPIs)Coordinate with...