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Team Leader

4 months ago

Alcester, United Kingdom Waterloo Care Ltd Full time

JOB TITLE: Team Leader

REPORTING TO: Care Home Manager

MAIN PURPOSE OF JOB:
To participate fully in the care home team and to provide a professional care service to residents. To assist in the daily running of the Care Home.

SUMMARY OF KEY RESPONSIBILITIES:
The responsibilities linked to this position can be summarised as follows:

- Providing excellent resident care
- Work as a team member and supervise Senior and Care Assistants
- Co-operate in operational controls
- Maintain high levels of staff and resident confidentiality
- Observe health and safety at all times
- Ensure full compliance of staffing levels at all time

KEY ACCOUNTABILITIES:

- To actively participate in the provision of the resident care philosophy in the care home whilst ensuring the highest possible level of resident service at all times. To manage all staff members of the unit and ensure Care Standards are maintained at all times.

Standards of performance are achieved when:

- A professional, caring, efficient and prompt service is provided to residents at all times.
- Supervise all night time care planning and ensure that the appropriate care plans are effectively reviewed and written in accordance to the night time needs.
- To carry out full supervisions with the allocated employees on nights
- To carry out all employee relation activities i.e. return to work interviews
- To take full responsibility of the Care Home in the absence of the Care Home Manager/Deputy Manager
- Full assistance is provided to the residents in order that they achieve as full and rewarding a life as possible.
- All equipment provided in the care home is used properly and in accordance with operating instructions.
- To actively participate as a team member of the care home and supervise others when required.
- Effective assistance is provided to the multi-disciplinary team, as required.
- A high level of team spirit is entered into in order to maintain good team morale.
- Personal ownership of all new employees is adopted in order to ensure that new staff are fully welcomed into the home.
- Participate and undertake new starter inductions, as appropriate, by being a “mentor” to the new recruit, working through their induction files and demonstrating their new duties, in order to ensure they become fully integrated within the care home and individual teams.
- Delegate any appropriate duties to Care Assistants and Senior Care Assistants when required.
- Acting as first line supervisor for the Senior and Care Assistants answering general night time enquiries, ensuring any conduct or capability issues are referred to the Care Home Manager.
- Act as mentors for the Senior and Care Assistants to ensure they become quickly fully effective team members.
- Ensure training needs identified for new Care Assistants are recommended to the Care Home Manager.
- To effectively co-operate in Care Home operational controls and resident care.
- Effectively and professionally manage and lead your shift maintaining proper channels of communication with the Care Home Manager and proper documentation of resident care as directed.
- Organise the staff on shift ensuring, at all times, the best possible team efforts and results.
- Appropriate respect and care of resident property and care home equipment is displayed at all times.
- Any relevant changes to a resident’s condition are properly and fully reported and when Care Plans are completed in readiness for the appropriate shift handover.
- Full awareness and compliance of care/home/company policies and procedures is achieved and when co-operation is given with training in any changes and updates to such policies and procedures.
- To maintain a high level of staff and resident confidentiality at all times.
- Measures are in place to monitor resident files, notes etc. in order to ensure that they are kept private and secure and that the contents are only discussed with authorised personnel.
- Staff documentation is similarly monitored to ensure privacy.
- Any concerns and/or complaints are effectively communicated to the Care Home Manager without delay.
- Effective steps are taken to record resident and resident families comments in the complaints file.
- To ensure that all relevant health & safety procedures are observed at all times.
- All actual and likely health & safety hazards, accidents and incidents involving resident’s, staff or visitors are properly reported to the person in charge.
- Ensure that a clean and tidy appearance is maintained at all times.

As Team Leader you are required to undertake any other reasonable and relevant duties set by the Care Home Manager as arise from time to time.

External Relationships

As Team Leader you will be expected to participate in establishing and maintaining effective relationships with residents, relatives and within the local community.

**Job Types**: Full-time, Permanent

**Salary**: £11.80-£12.30 per hour

**Benefits**:

- Company pension
- On-site parking

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