Shift Supervisor

**Who we are**

At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business.

We strive to create a warm and welcoming environment where our customers can feel at home and we pay attention to every little detail, ensuring that the basics are always done brilliantly.

With 20 sites across Scotland, and employing over 400 partners, OCO is one of the most exciting and ambitious franchise groups in the country. We are a proud Living Wage employer for all ages and offer a range of benefits for our people including 28 days holiday, food & drink discounts, and a world class training program that will set you up for an exciting, dynamic, and rewarding job full of opportunity to grow.

**Our Mission**

Creating a sense of belonging for our partners and customers is fundamental to our business.

**Who we are looking for**

One team wins together
- Displays a customer comes first attitude, passionate about delivering the very best in customer service.
- Maintain regular and consistent attendance and punctuality.
- Ability to work effectively in a fast-paced environment.
- Able to work flexible hours that may include early mornings, evenings and weekends.
- Loves working as part of a team to achieve goals and has positive, can-do attitude.
- Experience in coffee isn’t essential - we’re looking for partners who love to learn and have a great attitude - we’ll provide the training to help you exceed.

**Our people**

Although we are entrusted with some of the world’s biggest brands, our values remain those of a small, family run business. We remain close to our partners and genuinely care about their wellbeing, encouraging a culture of trust and openness.

We believe in treating each other with kindness, dignity, and respect, and are immensely proud of the team, whether in-store or head office, and the work we do together.

**Job Types**: Permanent, Full-time

**Salary**: From £11.90 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Linwood: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 2 years (required)
- customer service: 2 years (required)

Work Location: In person