Team Member

2 weeks ago

Sunderland, United Kingdom Barnes Park Toby Carvery Full time

We are looking for a passionate team member to join us and be trained in all areas of the business. We run a bar, restaurant and function room and are looking for someone to help us with the everyday running and planning of events both in our main bar/restaurant and our function room.

JOB PURPOSE

To deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim of ensuring our guests revisit us and recommend us to their family and friends.

DUTIES & RESPONSIBILITIES

Our GuestsDeliver excellent guest service, at all times by:

- Giving every guest a friendly welcome when they enter the business
- Explaining the servicecycle, our products, our great offers and eventsServing guests in turn, quickly and efficiently
- Using situational selling -making recommendations that are appropriate to the guest
- Serving and presenting all our food and drink products perfectly -product quality, temperature and brand standard
- Valuing our guests by engaging them in appropriate conversation / banter
- Valuing regular guests by remembering their names, their likes and dislikes, favourite products etc.
- Talking to every guest about the guest experience survey
- Checking guests are enjoying their meals
- Dealing with guest queries and complaints quickly and professionally
- Giving every guest a genuine farewell and encourage them to return

Our People

Communicate and work well with the kitchen team to ensure the delivery of great guest service.

Support the team by helping out others when required e.g. pot wash. Involved in and contribute at team meetings.

Our Practices

Take pride to ensure the front of house areas, externals and toilets are clean and tidy, at all times.

Set up and closedown the department to brand standard including stock rotation. Complete daily and weekly cleaning tasks.

Keep up to date with current promotions and new products.

Maintain personal knowledge by completing in-house training, online eLearning and workbooks. Always adhere to brand standards, licensing law and all company policies & procedures. Carry out management team requests and brand instructions.

COMPETENCIES & BEHAVIOURS

Guest Obsessed

Acts with the guest in mind and goes the extra mile.

Win With Our People

A supportive, hard working and positive individual with a ‘one team’ attitude and outlook.

Drive for Results

Driven to exceed business targets for self and team balancing the need for results and quality standards.

Communicating with Clarity

Communicates clearly and articulately and adapts communication style to suit their audience.

Handling Pressure & Problems

Operates well under pressure, using initiative and remaining positive when confronted with problems

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: 14 - 20 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Physical setting:

- Bar
- Restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift

Work Location: In person

  • Team Member

    4 weeks ago

    Sunderland, United Kingdom Harvester Full time

    As a Team Member at the Ryhope - Harvester, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and with support and training from us, you’ll be able to help out in the kitchen and on the bar too! Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken,...

  • Team Member

    3 weeks ago

    Sunderland, United Kingdom Harvester Full time

    As a Team Member at the Ryhope - Harvester, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Team Member

    2 weeks ago

    Sunderland, United Kingdom Sizzling Pub & Grill Full time

    As a Team Member at the Hollymere, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Team Member

    4 weeks ago

    Sunderland, United Kingdom Leisure United Full time

    Join Us! We are looking to make some big signings at Leisure United Ford Quarry We are Leisure United: a charitable trust operating football and fitness hubs right across the UK and we are bringing communities together to make them fitter, healthier, and happier - it’s all part of our job as the preferred operating partner of the National Football...

  • Customer Team Member

    2 weeks ago

    Sunderland, United Kingdom Coop Full time

    **Customer Team Member** - Location: Railway Terrace, Penshaw, Houghton le Spring, DH4 7JG- Pay: £12.00 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Member

    2 weeks ago

    Sunderland, United Kingdom Coop Full time

    **Customer Team Member** - Location: Railway Terrace, Penshaw, Houghton le Spring, DH4 7JG- Pay: £12.00 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Member

    2 weeks ago

    Sunderland, United Kingdom Coop Full time

    **Customer Team Member** - Location: 31 Chiswick Square, Hylton Castle, Sunderland, SR5 3PZ- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, 6 month temporary contract, part time- Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview-...

  • Kitchen Team Member

    3 weeks ago

    Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland City Centre Premier Inn. Working 16 hours per week, paying up to £11.07 per hour **Kitchen Team Member - Sunderland - Sunderland City Centre Premier Inn** Come and be a Kitchen Team Member at Premier Inn in Sunderland. Help us prepare, cook and serve our mouth-watering meals to Premier Inn guests. Immediate...

  • Nights Team Member

    2 weeks ago

    Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland A19/A1231 Premier Inn. Working 18 hours per week, paying up to £11.42 per hour. **Nights Team Member - **Sunderland A19/A1231 Premier Inn Hotel** Come and be a Nights Team Member at Premier Inn in Sunderland. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your...

  • Nights Team Member

    3 days ago

    Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland A19/A1231 Premier Inn. Working 18 hours per week, paying up to £11.42 per hour. **Nights Team Member - Sunderland - Sunderland A19/A1231 Premier Inn** Come and be a Nights Team Member at Premier Inn in Sunderland. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and...

  • Maintenance Team Member

    2 weeks ago

    Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland City Centre Premier Inn. Working 25 hours per week, paying up to £11.79 per hour. **Maintenance Team Member - Sunderland City Centre - Premier Inn Hotel** Come and be a Maintenance Team Member at Premier Inn in (LOCATION). Taking care of the maintenance of our hotels and making sure that everything just works...

  • Nights Team Member

    3 weeks ago

    Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland A19/A1231 Premier Inn. Working 18 hours per week, paying up to £11.42 per hour. **Nights Team Member - Sunderland A19/A1231 Premier Inn** Come and be a Nights Team Member at **Premier Inn** in **Sunderland (SR5 3HR)**. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety...

  • Team Member

    6 days ago

    Sunderland, United Kingdom Mecca Bingo Full time

    **Company Description** This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our...

  • Subway Team Member

    1 week ago

    Sunderland, Sunderland, United Kingdom Asda Express Full time

    Subway Team Member - Seaham, DurhamRole: Subway Team LeaderLocation: Seaham, SR7 8ERHours: Part-Time Hours Available / PermanentHourly Rate: £11.94 per hourCompany: Asda ExpressWe are looking for friendly and dedicated Team Members who can provide outstanding customer service to join our welcoming Subway store As a team member, you will have a range of...

  • Nights Team Member

    1 week ago

    Sunderland, Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland A19/A1231 Premier Inn. Working 18 hours per week, paying up to £11.42 per hour.Nights Team Member - Sunderland A19/A1231 Premier Inn Hotel**Come and be a Nights Team Member at Premier Inn in Sunderland. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer...

  • Kiosk Team Member

    4 weeks ago

    Sunderland, United Kingdom YoSushi Full time

    **Team Member YO! Kiosk** **This is a new store opening 5th July** **Hourly Rate: £10.92 p/h** Become a YO! pro and pioneer our new concept, bringing restaurant quality sushi and sensational street food to a supermarket near you. As part of our Kiosk team, you'll enjoy: - Fantastic working hours with **no late nights**: - Power your shift with full...

  • Kitchen Team Member

    1 week ago

    Sunderland, Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland City Centre Premier Inn. Working 16 hours per week, paying up to £11.07 per hourKitchen Team Member - Sunderland - Sunderland City Centre Premier InnCome and be a Kitchen Team Member at Premier Inn in Sunderland. Help us prepare, cook and serve our mouth-watering meals to Premier Inn guests. Immediate start, no...

  • Kitchen Team Member

    4 days ago

    Sunderland, United Kingdom Premier Inn Full time

    We're currently recruiting in our Sunderland City Centre Premier Inn. Working 16 hours per week, paying up to £11.07 per hour **Kitchen Team Member - Sunderland - Sunderland City Centre Premier Inn** Come and be a Kitchen Team Member at Premier Inn in Sunderland. Help us prepare, cook and serve our mouth-watering meals to Premier Inn guests. Immediate...

  • Kitchen Team Member

    1 week ago

    Sunderland, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Wessington Brewers Fayre. Working 6 hours per week, paying up to £10.52 per hour. **K**itchen** Team Member - Sunderland (SR5 3HR) - Brewers Fayre** Come and be a Kitchen Team Member at **Wessington** **Brewers Fayre** in **Sunderland (SR5 3HR)**. Help us prepare, cook and serve our mouth-watering meals to Premier Inn...

  • Production Team Member

    2 weeks ago

    Sunderland, United Kingdom Ultimate Alliance Personnel Full time

    Permanent position - New team member required for assembly of lightweight products. shift requirement is rotating - 10am - 6pm / 6am - 2pm / 2pm - 10 pm. - New team member required for 40 hours per week shift pattern. - full training provided. - References will be taken to clarify the dates of employment and your ability to meet full shift requirements...