Customer Service Advisor
4 weeks ago
**Customer Service Advisor**
**Would you like to start a carrier in office-based Customer Service?**
Our client is looking for Customer Service Advisor who is seeking carrier progressions to join their team on a full-time permanent basis.
**Responsibilities**
- First line telephone and reception cover
- Inputting sales orders
- Manage simple customer service issues
- Prepare statistical reports as required
- Manage incoming and outgoing post
- Filing and general admin duties.
**Health & Safety**:
- Be familiar with all policies and procedures relating to Health & Safety.
- Ensure that all safety policies are implemented.
Human Resources
- Assist with the induction and training of all newly appointed staff within the team.
- Be familiar with all policies and procedures relating to the condition of employment.
Quality & Environmental Management Systems (ISO)
- Be familiar with the principles of the QMS and EMS.
- Ensure principles of document control are adhered to.
- Ensure principles of non-conformance reporting are adhered to.
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