Administrator
7 days ago
* Experience in a similar fast paced position within education - desired
- Be an exceptional communicator - written and verbal.
- Reliable with exceptional time keeping.
Administrator
We are currently working closely with our client to find a personable individual with customer service and administrative skills.
Who will you be working for?
What will you be doing?
- Act as the first point of contact for enquiries from students and their employers relating to course administration and providing appropriate advice and guidance.
- Maintaining student and client records with course booking data, progress reporting and the documentation and implementation of changes.
- Liaising with regional centres in the coordination of administrative support for national clients.
- Supporting Client Relationship Managers with data collection, implementation of programme changes and sharing feedback / highlighting issues.
- Providing proactive support to students, including sending exam reminders, contacting students to plan their next steps and arranging tutor support where required.
- Supporting the sign up of new apprentices and employers in the administration of the sign-up process.
- Supporting the invigilation and administration of computer-based exams, including results communications.
- Supporting additional work as required by management from time to time.
About you:
- Ability to effectively manage client relationships, promptly responding to queries and ensuring expectations are managed.
- Experience in a similar fast paced position within education, hospitality or retail - desired but not essential.
- Strong organisational skills.
- Be an exceptional communicator - written and verbal.
- Reliable with exceptional time keeping.
What's in it for you?
The salary is £21,000 - 24,000 (salary dependent on experience). The working hours are 9am-5.30pm Monday-Friday.
How to apply
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