Homeless Prevention Assistant

4 days ago


WestonsuperMare, United Kingdom Novax Recruitment Full time

Weston-Super-Mare
£13 per hour
Full Time Contract

We are seeking a Homeless Prevention Assistant is to ensure that an effective homelessness and housing advice service is delivered through early intervention and advice to meet the requirements of the Homeless Reduction Act 2017 and prevent homelessness wherever possible.

**Main responsibilities include**:
- Provide advice and information to service users to prevent homelessness wherever possible and to encourage and help them to access and understand the services available to them including activities they can undertake to help their situation.
Liaison with other agencies/colleagues where necessary to assist in the prevention of homelessness and the giving of general housing advice, ensuring confidentiality is maintained and information sharing protocols are adhered to.
Maintain accurate and up to date records/case files for each person/household assisted on the appropriate customer record system (this includes ICT).
Develop with the service user a Personal Housing Plan and monitor and update a range of agreed planned activities within the plan to prevent homelessness.
Promote services to service users that are available to the community e.g. employment skills, food bank, welfare benefits, tenancy support.

**Key Skills and Requirements include**:
- NVQ level 2 literacy & numeracy or equivalent.
Practical work experience of understanding the processes and practices required to deliver the service, e.g. experience of working with the general public.
Awareness and general understanding of housing issues and relevant legislation e.g. housing advice/homelessness prevention (Homelessness Reduction Act 2017) and/or welfare benefit /support issues.
Ability to work with other agencies and engage effectively with the general public and communicate advice well.
Ability to present evidence clearly and confidently.
Ability to work without close supervision and recognise professional boundaries to seek advice when appropriate, e.g. safeguarding concerns.

For more information, contact Shona on 01613882038



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