Customer Handover Assistants

Just go are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale.

**We are currently looking for seasonal staff to join our Front of House team.**

**Various shifts on zero hour contracts available, allocated between the hours of 08:00 - 17:00 Monday to Saturday on a rota basis.**

You will be assisting customers by delivering an exceptional customer service experience from start to finish of their holiday through:

- Meet & Greet clients
- Responsible for the complete handover of the motorhome to the customer from start to finish. Including obtaining the necessary documents, upselling shop items, taking payments, explaining rental agreement and providing a tour of the motorhome
- Collect clients from the local train station
- Responsible for inspecting and checking the vehicle on return from hire, including taking payment for all chargeable items and dealing with accident and damage scenarios
- Conducting final checks on all vehicles to ensure they are ready for hire, ensuring all additional extras purchased are loaded into vehicle
- Strong customer service skills with a passion for creating a market leading customer experience
- Outgoing personality
- Strong attention to detail
- Keen, quick learner
- Must be computer literate & have experience in using a tablet device
- Able to work as part of a team as well as independently
- Full UK drivers’ licence (with more than 2 years driving experience)

Applicants must be available to work Saturdays and school holidays.

**Job Types**: Fixed term contract, Zero hours contract
Contract length: 7 months

**Salary**: £11.00 per hour

**Benefits**:

- Company events
- On-site parking

Schedule:

- Day shift
- Weekend availability

Work Location: One location

Expected start date: 17/04/2023