Business Administration Apprentice
4 months ago
A-Class Driving School is Kent's BIGGEST driving school based in Gillingham, Kent and they are looking for a hard working, proactive and enthusiastic business admin assistant.
They pride themselves in providing a personalised and professional service to customers all across Kent. Their high standards and ability to teach and adapt set them apart from other driving schools. Working with A Class you will develop your career and enhance your current skill set.
**Job role**:
To complete office duties and assist with the day to day functions of the business. Monday to Friday including some weekend work (Alternate Saturdays 9am-2pm).
You will work closely with other administration staff who will teach you the process and procedures. Your main role will be in telephony (answering calls) assisting the team to deal with the high volume of calls received by the head office.
**Responsibilities**:
- You will be responsible for the following:
- Good time management
- Professional and polite approach to all customers - internally and externally, over the telephone as well as face-to-face
- Recording data following the set criteria
- Operate office machines, such as scanners, printers, franking machine, voice mail systems, card machine, and your own personal computer.
- Maintaining a detailed and factual list of communications ensuring that questions are asked should there be any hesitation on how to perform the current task
- Managing your own time and being able to prioritise communications accordingly
- Handling cash and card transactions including recording and reporting payments received and basic book keeping
- Open, sort and route incoming mail, answer correspondence and prepare outgoing mail
The hours of work will be Monday-Friday 35 hours a week with alternating weekend (Saturday) shift with days off during the week.
Wage to be discussed and agreed depending on experience.
**Job Types**: Full-time, Apprenticeship
**Salary**: £13,371.00-£18,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- What grades did you achieved in English and Maths?
- What interests you in this role?
Work Location: In person
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