Senior Consumption Data Administrator

3 weeks ago

Leeds, United Kingdom ENGIE Full time

ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions.

ENGIE’s 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045. We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes. Some of our major businesses include First Hydro and Storengy.

We are shaping the future of responsible business by reconciling economic performance with a positive impact on people and the planet. If you’re excited about making an impact, we invite you to join our journey to build tomorrow’s low carbon energy systems and meet the challenges of climate change.

ENGIE are recruiting for a Senior Consumption Data Administrator to be based in Leeds. This is a permanent full time role working 37 hours per week. Working is flexible in relation to office attendance (1-2 days per week) and standard office hours (8:30am - 5pm Monday to Thursday, 8:30am - 4:30pm Friday) are expected. On offer is a competitive salary, bonus and benefits package.

**Key Accountabilities**:

- Develop new process documentation (including any gaps) and ensure documentation is reviewed and updated on a quarterly basis as a minimum
- Assist with the resolution of complex queries both internally and externally
- Assist the Team Leader with coaching and 1-2-1 support for team members where required
- Prioritise and respond to customer queries and complaints in a timely manner, and assist the team with theirs.
- Ensure team tasks are prioritised appropriately and any issues are escalated urgently including ensuring cover for phones and emergencies at all times.
- Assisting in the general work of the Consumption Data team, especially complex consumption dispute resolution.
- Assist the Consumption Team Leader with work allocation according to their responsibilities and level of experience, and to provide technical assistance to others ensuring that customer queries are resolved within service levels and performance targets are met.
- Provide assistance with team reporting giving visibility of task and individual performance.
- Complete regression / testing as required and within the deadlines set.
- Represent the team in internal and external meetings including customer, agent and performance meetings, ensuring team actions are addressed in a timely manner.
- Facilitate on-the-job staff training and training improvements for Consumption Administrators and other internal teams.
- Review team development against skills matrices on a monthly basis and recommend development opportunities and cross skilling initiatives to ensure we always have enough cover for holidays and absence.
- Monitor industry changes ensuring the team impact is understood and shared for implementation.
- Deputise in the absence of the Team Leader.
- Adherence to internal processes and risk frameworks.

**Knowledge, Skills and Qualifications required**:

- Understanding of the registration and metering processes and interdependencies between customer setup and interfacing departments.
- Advanced proficiency of Microsoft Office, especially Excel
- Excellent numerical skills and verbal comprehension.
- Able to produce effective and accurate work within tight deadlines.
- Able to demonstrate a practical approach to problem solving.
- Able to report technical issues to a wide ranging audience.
- Good time management and personal organisational skills
- General understanding of the Smart metering programme and the functionality of Smart and AMR meters
- Gas and/or Electricity industry experience and relevant Consumption experience is essential.
- Proven record of excellent customer service.
- Demonstrated ability to succeed in a complex and dynamic environment.
- Previous management experience would be desirable.
- For this role, you must have evidence of the right to work in the UK. There is no re-location package offered with this role._
- Engie is an equal opportunities employer and our goal is to impact lasting change through our actions. Together, we unite for equality and equity. If you are interested in applying, we encourage you to think broadly about your background for the role._
- The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers._

  • Consumption Data Administrator

    2 days ago

    Leeds, United Kingdom ENGIE Full time

    Requisition ID: 1961- Location: LDS, GB, LS12 1BE. ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s...

  • Consumption Data Administrator

    3 days ago

    Leeds, United Kingdom ENGIE POWER LIMITED Full time

    Requisition ID: 8626- Location: Leeds, LDS, GB, LS12 1BEENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s...

  • Consumption Data Administrator

    2 months ago

    Leeds, United Kingdom ENGIE Full time

    ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s 1,000 employees in the UK are actively engaged in...

  • Electricity Consumption Administrator

    1 day ago

    Leeds, United Kingdom ENGIE Full time

    ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s 1,000 employees in the UK are actively engaged in...

  • Senior Data Scientist

    2 weeks ago

    Leeds, United Kingdom Attis Full time €60,000 - €70,000

    Senior Data Scientist Senior Data Scientist required to join a well-known transport brand in Leeds who are on the verge of a cutting-edge rebrand and pivot to incorporate Electric Vehicle offerings into their current service - exciting times! As well as a competitive salary of £60k-£70k per year, you will also get: # Solid career growth opportunities...

  • Senior Data Scientist

    2 weeks ago

    Leeds, United Kingdom Attis Full time €60,000 - €70,000

    Senior Data Scientist Senior Data Scientist required to join a well-known transport brand in Leeds who are on the verge of a cutting-edge rebrand and pivot to incorporate Electric Vehicle offerings into their current service - exciting times! As well as a competitive salary of £60k-£70k per year, you will also get: # Solid career growth opportunities...

  • Senior Data Scientist

    2 weeks ago

    Leeds, United Kingdom Attis Full time €60,000 - €70,000

    Senior Data Scientist Senior Data Scientist required to join a well-known transport brand in Leeds who are on the verge of a cutting-edge rebrand and pivot to incorporate Electric Vehicle offerings into their current service - exciting times! As well as a competitive salary of £60k-£70k per year, you will also get: # Solid career growth opportunities...

  • Senior Data Scientist

    2 weeks ago

    Leeds, United Kingdom Attis Full time €60,000 - €70,000

    Senior Data Scientist Senior Data Scientist required to join a well-known transport brand in Leeds who are on the verge of a cutting-edge rebrand and pivot to incorporate Electric Vehicle offerings into their current service - exciting times! As well as a competitive salary of £60k-£70k per year, you will also get: # Solid career growth opportunities...

  • Senior Data Scientist

    1 week ago

    Leeds, United Kingdom Attis Full time

    Senior Data Scientist Senior Data Scientist required to join a well-known transport brand in Leeds who are on the verge of a cutting-edge rebrand and pivot to incorporate Electric Vehicle offerings into their current service - exciting times! As well as a competitive salary of £60k-£70k per year, you will also get: # Solid career growth opportunities...

  • Senior Data Engineer

    3 days ago

    Leeds, United Kingdom Harnham - Data & Analytics Recruitment Full time

    **Senior Data Engineer** **Fully Remote** **Up to £85, 000** **Permanent** A major telecommunications company is looking for a Data Engineer to join them and assist with their migration to AWS. **The Company** An exciting opportunity for a Senior Data Engineer, or an experienced Data Engineer looking for their next career step, has opened up in a...

  • Senior Data Engineer

    3 days ago

    Leeds, United Kingdom Harnham - Data & Analytics Recruitment Full time

    **Senior Data Engineer** **Remote - 1 day per month in London per month** **Up to £80, 000** **Permanent** An opportunity for a Senior Data Engineer has opened up at a massive media company, who are looking to build out their APIs and query the datasets. **The Company** An excellent opportunity for a Senior Data Engineer to join a prestigious media...

  • Pa & Office Administrator

    3 weeks ago

    Leeds, United Kingdom The Data Shed Full time

    The CCO leads the commercial team so this role will also involve providing administrative support to the commercial team as a whole. The role will be hybrid, with the ability to work from home, but the nature of the role will entail reception cover, greeting guests and providing operational and administrative office support, you will be expected to be in the...

  • Senior Administrator

    2 months ago

    Leeds, United Kingdom Page Personnel Finance Full time

    This job is providing senior administrating support to a team which will require inputting data, answering the phone and booking meetings/events. **Client Details** The client is a Public Sector and Government organisation based in Leeds **Description** The key responsibilities of the Senior Administrator role are: - Booking events and meetings -...

  • Data Administrator

    1 week ago

    Leeds, United Kingdom Bestway Wholesale Full time

    **Job Title**: Data Administrator **Employment type**:Permanent - Full Time **Location**:Huddersfield, West Yorkshire, UK **City/Town**: Leeds Road, Deighton **Postcode**:HD2 1UP **Salary**: Competitive, plus company benefits **_This is an exciting development opportunity for someone looking to jump start their career within finance. _** **_Hours of...

  • Data Administrator

    2 months ago

    Leeds, United Kingdom Gibson Hollyhomes Full time

    **Data Administrator - 6 Month FTC** **Leeds City Centre/Hybrid** **£20,000** My client is a UK leading corporate business with modern city centre offices. They are looking for a Data Administrator to join their busy team in Leeds City Centre on a 6 Month FTC with the potential to go permanent. **As a Data Administrator your duties will include**: -...

  • Data Administrator

    1 week ago

    Leeds, United Kingdom Gibson Hollyhomes Full time

    **Data Administrator - 6 Month FTC** **Leeds City Centre/Hybrid** **£20,000** My client is a UK leading corporate business with modern city centre offices. They are looking for a Data Administrator to join their busy team in Leeds City Centre on a 6 Month FTC with the potential to go permanent. **As a Data Administrator your duties will include**: -...

  • Data Administrator

    1 day ago

    Leeds, United Kingdom Gibson Hollyhomes Full time

    **Data Administrator - 9 Month FTC** **Leeds City Centre/Hybrid Working** **£19,000 - £22,000** **As a Data Administrator your duties will include**: - Monitor and resolve any discrepancies with the data obtained from clients - Validating any data prior to its acceptance on the billing system - Ensure all data is correct and received in time with...

  • Senior Administrator

    2 months ago

    Leeds, United Kingdom Page Personnel Full time

    Immediate start available in Leeds - Senior Administrator opportunity **About Our Client**: PageGroup have partnered with an established Consumer Goods firm in York (LS1) with a temporary opportunity to join as a Senior Administrator for 7 months. This role offers an immediately start with the potential to be extended. The Senior Administrator will be...

  • Senior Data Engineer

    3 weeks ago

    Leeds, United Kingdom Harnham - Data & Analytics Recruitment Full time

    **Senior Data Engineer** **Remote - 1 day per month in London per month** **Up to £80, 000** **Permanent** An opportunity for a Senior Data Engineer has opened up at a massive media company, who are looking to build out their APIs and query the datasets. **The Company** An excellent opportunity for a Senior Data Engineer to join a prestigious media...

  • Senior Administrator

    2 months ago

    Leeds, United Kingdom Page Personnel Finance Full time

    The job role entails supporting the team in transaction of large volumes of information and other admin duties. **Client Details** The client is a Public Sector and Government organisation in Leeds. **Description** The key responsibilities of the Senior Administrator are: - Distribute information and tasks to the wider team - Identify areas of...