Crewing Officer

Eastern Airways are recruiting for a crewing officer to join our team based at Humberside Airport. This role requires someone with a strong administrative background, with an eye for accuracy and attention to detail.

We work 40 hours a week on a rotating shift pattern, with free on-site parking. This role is a great opportunity for someone with a background within aviation or similar industry to enhance their skillset and join a fast moving, forward thinking business. Please be aware the role will require some weekend working.

**ROLE PURPOSE**

To establish, build and amend crew rosters, manage travel and accommodation for crews, and co-ordinate crew activities on the day and in advance for operational requirements.

**ROLE RESPONSIBILITIES**
- Manage crew rosters in accordance with CAA and any other mandatory or regulatory requirements
- To support when required in booking crew transport to/from a duty or to/from accommodation as part of any duty or roster
- Ensure crew are aware of any changes to any roster in conjunction with crewing team
- Monitor and manage crew duties to avoid fatigue or exceedance of duty limitations
- Liaising with operations to cover roster requirements
- Initiation of future cost saving opportunities and cost management measures including involvement with operations system upgrades to benefit the crew and company hotel and travel booking and cancellation processes
- Support operations, flight operations and customer support teams to assist in bookings as required
- Responsible for oversight of company’s crew travel and hotel costs, ensuring we are using the most cost-effective methods of booking and cancellations available
- Support with input into the training and supervision of all crewing and operations staff
- Have an input into and support with safety oversight and reporting
- Support team with operational and crewing procedures, manuals and regulatory adherence
- To support other areas when required
- Any other duties to support the operations and crewing department as required and directed
- To act in accordance with the core values of the business at all times
- To undertake any other relevant duties as and when requested by management

**QUALIFICATIONS & EXPERIENCE**

**MANDATORY**
- Minimum of 2 years in admin/customer facing role
- Proficient in MS Office software
- Worked in similar fast paced working environment
- Good standard of education

**DESIRED**
- Worked within Aviation industry
- Worked in similar role

**SKILLS & KNOWLEDGE**

**MANDATORY**
- Ability to prioritise work
- Excellent interpersonal skills
- Excellent communication skills
- Ability to multi-task
- Flexible and adaptable approach
- Able to work with initiative
- Organised and logical approach
- Attention to detail

**DESIRED**
- Self-motivated
- Originates new ideas, accepts change
- Reliable
- Confident

**This job description is not exhaustive, and serves only as a broad outline of the duties required for this role.**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Free parking
- Gym membership
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ulceby: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 2 years (required)

Work Location: In person

Reference ID: Crewing Officer