IT Technician

**IT Technician**

**Location**:Norwich NR14 7QP

**Salary**: £20,444 - £25,419 per annum

**Job Type**:Full Time, Permanent

**The Role**

The IT Technician will be responsible for all day-to-day support and management of the technology equipment deployed at the school and the post holder will be the first point of contact for all ICT related Issues. The technician will be need be a resourcefuland proactive self-starter as a significant quantity of their daily work will not be directly supervised by central technical staff.

**Qualifications/Skills**

The personal competencies expected of all School support staff are:

- The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others
- Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team
- Willingness to accept responsibility for your own actions
- The ability to prioritise effectively, meet deadlines and accept challenges

The professional competencies expected of an IT Technician are:

- Be able to demonstrate a track record of proactive behaviour, delivery to deadlines and providing consistently excellent customer service
- Demonstrate an understanding of the wider context in which support teams operate, see problems from the users’ perspective and adapt responses accordingly
- Have strong planning and organisational skills
- Be able to multi-task and work under pressure
- Be flexible and resilient in managing and executing their daily responsibilities

The qualifications and previous experience required for an IT Technician are:

- Qualified to Level 1 or Level 2 or with equivalent experience
- Experience of working in an education setting is preferred

**To Apply