Customer Resolution Officer

**About us** We are a professional and ever expanding company. Our work environment includes: - Modern office setting - on-site Parking - Free Parking - Refreshments Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in our expanding company. As a Customer Service...

**Overall Purpose of Job** To deliver triage services within Ongo’s Customer experience team, using specialist skills or knowledge to resolve more complex customer enquiries, offering a right first time approach. **Main Responsibilities** - Resolve complex customer enquiries for Property and Maintenance Services using existing policies and procedures to...

**Job Title**:Customer ExperienceAdvisor Ongo is the largest housing provider in North Lincolnshire, offering quality, affordable homes for rent and sale. Local communities are at the heart of our business which is why all profit we make is reinvested into improving neighbourhoods and creating opportunities for local people. - The Customer Experience Team...

**Salary**: £22,863 per year + pro rata **Reference**: JOB-9151 Title: Customer Experience Advisor - Temporary 6 months **Overall Purpose of Job** To provide professional and efficient contact handling services across all of Ongo’s services. This will include digital and social media platforms, telephone services and face to face customer centre service...

**Lebus Upholstery** Queensway Industrial Estate, Dunlop Way, Scunthorpe, DN16 3RN, UK **Job Title: Customer Administrator** *** **Reporting to: Customer Admin Manager** *** **Job Purpose**:To control the activity of accounts and be the main source of contact. The integrated nature of the role ensures that full responsibility can be taken for running...

Job Title : Customer Experience Advisor - 6 months Overall Purpose of Job To provide professional and efficient contact handling services across all of Ongo's services.This will include digital and social media platforms, telephone services and face to face customer centre service to all customers.You will have a focus on resolving the majority of enquiries...

**Lebus Upholstery** Queensway Industrial Estate, Dunlop Way, Scunthorpe, DN16 3RN, UK **Job Title: Customer Administrator** *** **Reporting to: Customer Admin Manager** *** **Job Purpose**: **To control the activity of accounts and be the main source of contact. The integrated nature of the role ensures that full responsibility can be taken for running...

Job Title: Customer Experience Advisor - 6 monthsOverall Purpose of JobTo provide professional and efficient contact handling services across all of Ongo's services. This will include digital and social media platforms, telephone services and face to face customer centre service to all customers. You will have a focus on resolving the majority of enquiries...

Overall Purpose of Job To provide professional and efficient contact handling services across all of Ongo’s services. This will include digital and social media platforms, telephone services and face to face customer centre service to all customers. You will have a focus on resolving the majority of enquiries right first time with an emphasis on supporting...

We are looking for a truly vibrant, outgoing and friendly Customer Experience Advisor to join our team to represent Ongo on our main reception area within our Customer Centre to create a welcoming and warm environment to meet all our diverse customer’s needs. **Overall Purpose of Job** To provide professional and efficient contact handling services...

**Job Title: Customer Experience Advisor** **Service: Operations** **Team: Customer Experience Team** **£21,569 pro rata** **Responsible to: Customer Experience Team Leader** **Overall Purpose of Job** To provide professional and efficient contact handling services across all of Ongo’s services. This will include digital and social media platforms,...

A vacancy has arisen within the Waste Services Team. We wish to appoint a dynamic and motivated individual to take on the role of Waste and Recycling Services Officer within the Waste Services Team. The postholder must: - have a high interest in environmental issues and a desire to contribute ideas that meet the Waste Hierarchy. - have a desire to bring...

Job OverviewWe are seeking an experienced Customer Relations Specialist to manage the delivery of exceptional customer care across our property services portfolio.The successful candidate will be responsible for liaising with tenants regarding improvement, repair, and development work, ensuring their individual satisfaction and needs are met.Key...

Job Title : Customer Experience Advisor - 6 months Overall Purpose of Job To provide professional and efficient contact handling services across all of Ongo's services.This will include digital and social media platforms, telephone services and face to face customer centre service to all customers.You will have a focus on resolving the majority of enquiries...

**About The Role** Whether arranging a delivery, helping with a product query or dealing with a complaint our Customer Service Advisors are responsible for creating award winning, positive experiences. Bright, friendly and attentive, our brilliant teams are focussed on doing the best for our customers. They're the ones with the first-class communication...

**About The Role**: Whether arranging a delivery, helping with a product query or dealing with a complaint our Customer Service Advisors are responsible for creating award winning, positive experiences. Bright, friendly and attentive, our brilliant teams are focussed on doing the best for our customers. They're the ones with the first-class communication...

Job Title: Operational Support Assistant Location: Scunthorpe Hours: Full time, Temporary Pay: £12.18 p/h Overall purpose of job: To provide Technical Administrative service across all of Waste Services functions by providing specialist technical support as well as undertaking a full range of clerical/administration duties.Post holders will be expected to...

Job Title: Operational Support Assistant You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Location: Scunthorpe Hours: Full time, Temporary Pay: £12.18 p/h Overall purpose of job: To provide Technical Administrative service across all of Waste Services functions by providing specialist...

**Overall Purpose of Job** To provide professional and efficient contact handling services across all of Ongo’s services. This will include digital and social media platforms, telephone services and face to face customer centre service to all customers. You will have a focus on resolving the majority of enquiries right first time with an emphasis on...

Job Title: Operational Support Assistant Location: Scunthorpe Hours: Full time, Temporary Pay: £12.18 p/h Overall purpose of job: To provide Technical Administrative service across all of Waste Services functions by providing specialist technical support as well as undertaking a full range of clerical/administration duties.Post holders will be expected to...