Security Supervisor- Gloucester

3 weeks ago

Gloucester, United Kingdom GMS Group of Companies Full time

GMS are looking for a Security Supervisor to work at a highly prestigious retail environment site within the Gloucestershire area.You will be working days, weekends with overtime available. Shift patterns are 4 ON 4 OFF- 40 hours per week. This role offers an excellent opportunity for someone to deliver their potential and aspire for further career progression, training, and potential promotion within the organisation.

As a Security Supervisor with GMS you will receive a pay rate of £12.50 per hour plus benefits including:

- Cash incentives for good performance i.e. Guard of the Month
- Employee referral payments; family member benefits
- Group pension scheme
- Group Health plan
- Mental Health Support
- Employee Benefits platform

We are looking for a Security Supervisor who has the following skills and experiences:

- Excellent communication skills.
- Computer literate.
- View punctuality as importance.
- Excellent customer service skills.
- A professional demeanour with sound judgement.
- Due to the nature of the role, you must hold a valid SIA license.
- CCTV SIA Licence
- Must hold a driving Licence

As a Security Supervisor, your responsibilities will include:

- Supervising the day-to-day security requirements of a prestigious site,
- Maintaining a good corporate image and high standard of professionalism.
- Responsibility for operational, administrational and quality management processes to ensure company standards and procedures are maintained, whilst
- Providing customer service excellence at all levels, a primary responsibility of this function
- Monitoring the team performance to meet KPI’s.
- Ensuring the tasking and adherence of Assignment Instructions.
- Ensure all security personnel are correctly presented and courteous at all times.
- Ensuring that all relevant ‘On Site’ induction training has been completed.
- Ensuring all incident reports and site documentation is completed correctly and in a timely manner.
- Ensure that all patrol activity is carried out in accordance with the Site instructions.
- Ensuring the safety and welfare of the team members is maintained at all times.
- Dealing with holiday /uniform requests / payroll queries (escalating and resolving as required).
- Investigating misconduct or malpractice issues.
- Daily scheduling / manning requirements include, Gatehouse, Reception and Patrolling dutiesTo succeed in this important role you will have:

- Strong communication and administration skills with good attention to detail
- Excellent inter-personnel skills.
- Flexible attitude toward work, with good commercial awareness and customer focus.
- Passion for Customer service with a “Can Do “attitude”.

**Salary**: £12.50 per hour

**Benefits**:

- Health & wellbeing programme
- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Weekend availability

**Experience**:

- security: 1 year (required)

Licence/Certification:

- Driving Licence (required)
- SIA License (required)
- CCTV SIA Licence (required)

Work Location: In person

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