Workshop Controller

6 months ago

Grimsby, United Kingdom Tallgrass Recruitment Full time

_**Responsibilities**:_
- Primary operational liaison and all communication with Service Reception_
- Supervise and prioritise workload throughout shift for maximum efficiency
- Ensure key customer service KPIs are met daily
- Quality check all work
- Up-date customers with progress & escalate concern repairs to management team when required
- Monitor all service and maintenance repair work of our client and other vehicles and trailers
- Quality control MOT preparation to ensure 1st time pass
- Assist in the Diagnosis and rectification of all types of faults
- Create Customer estimates
- Monitor the flow and quality of Workshop job cards
- Sign off R2C in a timely manner
- Update and gain authorisation for defects when required
- Update customers on job completion
- Ensure correct warranty procedures are followed at all times
- Ensure Health and Safety regulations and safe working practices are adhered to.
- Ensure appropriate clocking is made and all job cards and service sheets are completed in a timely manner.
- Ensure high level of cleanliness and tidiness
- Maintain thorough and current product knowledge and attend

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£42,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Transport links

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Signing bonus
- Yearly bonus

Work Location: In person

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