Health Care Assistant

7 months ago

BurtonOnTrent, United Kingdom The Yoxall Practice Full time

**Job summary**: To assist medical personnel in the care of practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties. They will act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner. Duties and responsibilities: New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the practice BP monitoring Urinalysis Phlebotomy Ear Syringing ECG's Basic wound care Ensuring that anomalies are reported to a senior member of staff Notifying the GP/nurse of any significant patient issues Liaising with and assisting members of the administrative team Provide lifestyle advice to patients making any necessary referrals within the practice Ensure clinical waste collection runs smoothly, reporting any problems to the Practice Nurse Ensure sharps bins are ready for collection Restocking/maintenance of equipment Restocking of clinical areas and consulting rooms Cleaning of medical equipment and reporting of any faults 2.

Administration and professional responsibilities Participate in the administrative and professional responsibilities of the practice team Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes Ensure the clinical computer system is kept up to date with accurate details recorded Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice Attend and participate in practice meetings as required To assist in seasonal and special projects as requested e.g. flu campaign Ordering and display of health promotion materials 3. Management of medical records Ensure correspondence, reports, results are filed in correct records Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover 4. Management of appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients 5.

Any other delegated duties considered appropriate to the post SPECIAL REQUIREMENTS FOR THE POST An understanding, acceptance and adherence to the need for strict confidentiality An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations An understanding and acceptance of ones capabilities and awareness of own limitations Ability to work without direct supervision and determine own workload priorities Basic keyboard and computer skills Flexibility of working hours Excellent communication skills Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.

**This will include (but will not be limited to)**: Being aware of and using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements M

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