Digital and UX Copywriter

3 days ago


London, United Kingdom Marks & Spencer Full time

It also helps us build great relationships with our trade partners to make sure we build profitable partnerships that increase brand and category growth.

With a huge focus on how we use data to drive sales and improve customer experience - we’re super excited for what’s to come. As we continue to transform our Clothing & Home business - the sky is the limit and this role is a great opportunity to make a significant contribution to our success

**Copywriter: Digital, Customer Journey & UX**

**You’ll be responsible for**
- Supporting the UX and Product teams on copy for new user journeys and features across mobile, web and app.
- Leading on homepage messaging, from crafting copy for BAU updates to supporting personalisation and testing programmes.
- Ensuring a consistent, seamless tone of voice.
- Building and maintaining positive relationships with stakeholders, managing feedback and diplomatically defending your work and area of expertise.
- Taking direction, but also going beyond what is asked and constantly challenging yourself.

**Key skills you’ll need**
- Solid experience writing copy for customer communications and UX.
- Stellar writing, editing and proof-reading skills.
- Excellent attention to detail - your work will be seen by a wide audience, so this is essential.
- Proactive approach, positive outlook.
- Comfortable working in a fast-paced environment where change is a constant.
- Interest in data and using it to inform, refine and improve.

This is an excellent opportunity to join us at an exciting time of change and transformation In exchange for your experience, we will reward you with a competitive salary, hybrid working and market leading benefits package.

LI-DW1 #LI-hybrid #LI-on-site #LI-remote.


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