Bank Administrator

5 days ago


Cambridge, United Kingdom Nuffield Health Full time

Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Bank Bookings Administrator at Cambridge Hospital and play your part in building a healthier nation.

**As a Bookings Administrator you will**:

- Booking appointments in our patient database.
- Liaising with the Outpatient team to coordinate and book appointments and advise the referrer and patient of arrangements.
- Run daily administration reports and share these with medical secretaries.
- Maintain accurate and up to date records of all patients in accordance with company processes and procedures and within agreed timescales.
- Manage all patient queries during their journey through the hospital.
- Ensure that the referrer is kept up to date on all activities as required.

**The person**:
As an experienced administrator individual you will have the following skills:

- Previous experience working in a fast paced customer service environment
- Demonstrable ability to prioritise and organise a workload of changing priorities in a fast-paced environment
- Excellent telephone manner
- Excellent verbal and written English communication skills
- Excellent working knowledge of Outlook and shared inboxes
- Good working knowledge of Excel, Word, bespoke database
- Excellent attention to detail
- An understanding of the importance of policies and operating procedures

**The Benefits**:

- Holiday in line with the Working Time Directive.
- Access to our Pension Scheme.
- Discounted gym membership at £15.00 a month that they need to set up directly with the club. Discount does not extend to partners and family members.

**Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.**

Be your best and join us in building a healthier nation.

**Salary - £9.74 an hour**Location - Cambridge**
**Shifts: Availability Monday to Friday**

**Bank Contract


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