Customer Service Coordinator

3 weeks ago


Bristol, United Kingdom Pear Tree Recruitment Full time

**Customer Service Advisor**
- Bristol City Centre
- £24,000 - £26,500 p/a
- Start: 15th May 2023

Does working with people give you real job satisfaction?

Do you want to work in a fast-paced environment where you will play an integral part of a team?

Due to an increase in business, our client is looking for talented and friendly Customer Service Advisors to join their team

My client is a leading provider of agency staff within the healthcare industry. Their services make a massive difference to people’s lives and wellbeing - this is your chance to be a part of that

You will be working within our client’s modern city centre office, with a range of shift patterns and the opportunity to work from home after the initial training period. Our client operates Monday-Sunday 6am-11pm and your shifts will fall within these times.

As a Customer Service Advisor you will be undertaking a variety of tasks, including;
- Acting as first point of contact for clients and internal staff
- Booking healthcare staff into available shifts based on client needs
- Ensuring client expectations and requirements are met
- Coordinating staff bookings using internal systems and software

Experience within a customer service or contact centre environment is essential as you will be dealing with clients and staff via a range of communication channels. You should also be super organised and motivated to ensure your targets are met. Strong IT and communication skills are also required.

In return, our client is offering a competitive salary with excellent benefits including a bonus scheme, pension scheme, wellbeing support, and ongoing career progression opportunities

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have the necessary documentation to support your right to work in the UK?

Work Location: One location

Expected start date: 15/05/2023



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