Sales & Reservations Executive

2 days ago


Dartford, United Kingdom Streamline Search Ltd Full time

Sales & Reservations Executive Required. Our client is a leading passenger transport operator providing services to the educational, corporate, and public sectors in the UK and Europe and operating a Kent to London scheduled commuter service. This positionwill suit a motivated and ambitious individual who wants to hold a critical role in a fast-growing driven family company.

**Sales & Reservations Executive - Position Overview**
- Provide exceptional customer service and satisfaction in-line with our brand promise.
- Establish customer's travel needs to provide suitable solutions that meet their requirements.
- Promptly provide and pursue quotations and enquiries.
- Promote and upsell high-tier and ancillary services.
- Manage a diverse range of customer accounts including corporate clients, educational sector clients, large scale event transport, disaster and business continuity transport, emergency, and flight delay transport.
- Maintain a deep understanding of the company's products.
- Comprehensively process bookings and accompanying requirements, supporting flawless service delivery.
- Support front-line colleagues in adherence with company and client-specific needs.
- Manage client feedback and work with colleagues to drive continual improvement.
- Resolve any customer issues arising
- Form strong working relationships with third-party operators.
- Meticulously process data reporting functions.
- Achieve personal KPI’s and monthly sales targets.
- Other administrative and customer-related tasks.

**Sales & Reservations Executive - Position Requirements**
- Ability to form mutually beneficial relationships with customers and colleagues that increase sales.
- Motivated with a positive outlook helping to drive continual improvement within the business.
- Meticulously organised and a strong problem solver capable of working under pressure and in line with critical protocols and deadlines.
- Work well as an individual and as part of a diverse team to meet and exceed targets.
- Experience in account management or business development with a proven ability to drive year on year growth an advantage.
- Experience in consultative and solution-based selling.
- Gravitas - is credible internally and when customer facing.
- Previous experience within the transport sector

**Sales & Reservations Executive - Position Remuneration**
- £19,000 - £25,000 salary depending on experience and ability. Plus OTE.
- 08:30-5:30pm, Monday-Friday
- 28 days annual leave (including bank holidays).
- Company pension.
- Free commuter coach travel on company routes for you and your partner.



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