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Senior HR Adviser

4 months ago

Ellesmere Port, United Kingdom AdviserPlus Full time

As we continue to grow and maintain our position in leading the way in HR and Technology solutions, we are excited to offer the opportunity to join our team as a Senior HR Adviser.

We’re a business that is passionate about employee wellbeing, diversity and inclusion, career progression and maintaining the all-round positive culture that makes AdviserPlus a great place to work.

**Our employee benefits include**:

- Company pension.
- Health cash plan.
- Flexible working and remote/hybrid working opportunities.
- Free onsite parking.
- A generous holiday entitlement which increases with service
- Holiday purchase scheme.
- Cycle to work scheme.
- Discounted gym membership.
- On-site parking and free refreshments
- Many other cultural and lifestyle benefits.

**The role and responsibilities of a Senior HR Adviser**:
We are currently looking for experienced Senior HR Advisers to join our team of over 200 HR professionals. You will support and coach line managers within our clients businesses, helping them to resolve ER issues within their teams by providing pragmatic, commercial, legally-compliant HR advice and guidance. Your rolw will include:

- Providing advice and guidance online and by telephone across the full spectrum of ER issues, particularly discipline, grievance, capability/performance management and sickness
- Escalating complex, risky or sensitive cases to appropriate colleagues, who may be in-house or sit within the Client’s business
- Proactively managing ER cases, ensuring that key interventions, such as suspensions, are kept to a minimum and other case management events are progressed efficiently
- Providing HR advice in line with client-specific service level agreements and business rules. This includes reviewing and tailoring supporting case documents where appropriate
- Capturing and tracking all advice and key information on our in-house case management system to ensure we provide accurate MI reporting to our clients
- Acting as a mentor or escalation point to our HR Assistants and HR Advisers, providing supportive guidance on complex cases or taking over cases once they escalate beyond their role scope.

**Skills and experience required to be a successful Senior HR Adviser**:

- HR experience having had exposure to complex ER issues or CIPD or equivalent qualification
- Sound knowledge of employment legislation
- Ability to organise and prioritise caseload within a fast-paced environment
- Demonstrates a calm and professional approach to sensitive people issues

**Equal opportunities**:
AdviserPlus is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees are expected to promote and work fully in line with the company’s Equal Opportunities Policy.