Control Room Operator
4 weeks ago
Elite Recovery Midlands Ltd is a Droitwich based recovery company that also offers commercial truck and trailer repairs.
Due to continued growth we are offering a position in the Control Team on days. The role consists of:
- Handling inbound and outbound calls to a variety of customers and understanding each customer’s needs and wants
- Assist in decision making and deployment of jobs
- Operate vehicle tracking software
- Updating customers and dealing with enquiries
- Dealing with collections
- Ordering and receiving parts
Key Skills
- Previous experience in a similar role or office environment
- Previous training on Apex preferred
- Excellent communication skills
- Professional phone manner
- Punctual.
- Good geographical knowledge of the areas we cover
Must be available to work alternate weekends.
On interview, salary and working hours to be discussed.
**Job Type**: Permanent
Pay: From £26,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Weekend availability
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: Controller
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