Business Administrator Apprenticeship

**Business Administrator Apprenticeship**:
**Overview**:
Receive, assist and direct patients in accessing the appropriate service or healthcare.

**Chopwell primary Healthcare Centre**:
Blaydon, NE177BU

**£165.00**

****Per Week

**30.00 Hours**

Per Week

**Role and Responsibilities**:

- work in accordance to practice protocols.
- ensure an efficient service on reception.
- process appointment requests.
- receive and make phone calls.
- deal with general enquiry's.
- photocopy and scan documents.
- enter notes into the computer system.
- respect confidentiality at all times.

**Required Skills**:

- Good knowledge of Microsoft Office systems
- Good keyboard skills
- Excellent telephone manner
- Numerate and Literate
- Excellent communication and interpersonal skills
- Ability to work to tight timescales
- Good communication skills
- Accurate and good attention to detail

**Required Qualifications**:
Maths and English, GCSE Grade 4-9 or equivalent.

**Training**:
Business admin level 3
- Maths and English to Level 2 required, if not already achieved

Ongoing assessment by the employer and provider - for example - meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
- Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety.

Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project**Prospects**:
To be confirmed.

**Get in touch**:
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646

**Get A Copy Of Our Prospectus**:
Terms and Conditions

Privacy Policy

Cookies

Accessibility

Contact Us