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Void Supervisor Aldershot

4 months ago

Aldershot, United Kingdom Serco Plc Full time

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.

**Contract Type**: Full Time

**Location**: Aldershot (with travel to other sites)

**Working Hours**: 40 hours per week, Monday to Friday

**Salary**: £30,000-£33,000 dependent on experience

Could you be our next Void Supervisor working from our site in Aldershot?
You will be working responsible for overseeing the day-to-day delivery of the Housing Maintenance service, to ensure all works, audits and inspections are carried out to a high move-in standard in Aldershot and the surrounding area.

**Key responsibilities for this role include**:
To manage the day-to-day operations, delivering a diverse and complex range of responsive repairs and associated work streams.
To provide strong and effective leadership to the team, ensure staff are effective in their roles, supported and motivated.
To develop the service and individuals to achieve a highly organised operational delivery.
To manage sub-contractors supporting the delivery of works, ensuring high levels of quality and satisfaction.
Undertaking site audits - relating to H&S compliance, quality, FFF and customer service.
Implementing best practices to reduce waste and downtime.
Troubleshooting where necessary
Undertaking of toolbox talks and site inductions.
Close liaison with the Delivery Manager to manage poor performance, sickness, and holiday cover.
To act as first point of contact in OOH escalation process.

What you’ll need to do this role

HNC or equivalent qualification or experience.

Level 2 diploma or equivalent e.g. NVQ in a maintenance trade.

Have good communication.

Have a knowledge of Schedule of Rates and Contract Management.

Excellent IT skills.

Customer Service Experience.

Previous experience in void maintenance or trade background in Housing is desirable.

This role will require you to travel to remote sites weekly therefore it is essential that you hold a clean and valid UK driving licence or can travel to remote locations without the use of public transport.

It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility.

You must be able to pass SC Clearance to be considered for this role.

What we offer
- Company van and fuel card
- Up to 6% contributory pension scheme
- 25 Days annual leave
- Volunteer leave
- Established reward and recognition scheme
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
- Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services