Employee Relations Caseworker

2 weeks ago

Manchester, United Kingdom LTE group Full time

Job description

**We have a fantastic opportunity to join our team as an Employee Relations Caseworker on a permanent, full time (37 hours per) basis.**

As an Employee Relations Caseworker you will be responsible for providing HR operational support, advice, and guidance to line managers within designated business areas and working closely with the HR Business Partners to develop and implement HR initiatives covering case management, talent management, succession planning and HR policies and processes. To provide a comprehensive day to day service which meets the needs of the business in an effective and professional manner.

**What the Employee Relations Caseworker role entails.**
- To provide support, advice and guidance to the designated business line managers via telephone on all HR matters including ER, Policy, disciplinary, sickness absence, performance and attendance issues etc. to ensure an efficient and professional service is delivered within set SLA’s
- Deal with escalated queries from the HR Administrators and provide swift resolution within specified timescales
- Update and maintain the case management system and provide regular reports at team meetings to ensure that actions are undertaken and that cases are resolved within reasonable time scales
- Work closely with the HR Business Partners to develop and implement HR initiatives, policies and processes ensuring a progressive, proactive and professional HR service is delivered
- Be the first point of contact for managers and staff for all HR issues
- Have a good understanding of best practice and legislative requirements of various HR activities and particularly employee relations matters (e.g., managing absence, discipline, change management, TUPE, managing redundancy, redeployment consultation etc.)
- Ability and desire to manage HR processes from end to end
- Transactional HR delivery, delivery of strategic HR objectives, proactively supporting change programs within the business
- To keep abreast of Employment Law developments
- To identify opportunities and approaches to improving people management activity
- Change management experience including advising the business regarding change, TUPE,
redundancy, managing costs, right processes & procedures etc.
- Understanding of job design, redeployment, retraining (advice and implementation)
- Provide effective project planning to ensure project delivery on time and to required standard.

**The skills and experience required to be successful in the role of Employee Relations Caseworker include**:

- Prince2 or Project Management preferable but not essential

**LTE Group: What we do**

We are a national public sector learning, training and education organisation with a clearly defined mission to ‘improve lives and economic success through learning and skills.’ Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses.

Enabling success is what we do; whether it’s a learner in a prison environment who needs up-skilling, or a 16-year-old who is starting out on their life journey - we equip, train and teach all of our learners to reach their full potential and go onto a successful work journey.

You’ll be joining a team of professionals from diverse specialisms with a common purpose - to improve the lives of thousands of individuals. We welcome thought leaders, individuals with passion and drive to achieve success in their own right; and we aim for team players who embrace a common purpose.

**Our family of businesses**

**Novus/Novus Cambria/Novus Gower**: Specialising in providing prison education to offenders in over 50 UK prisons.

**The Manchester College**: Leading provider of Further Education in the Greater Manchester area

**UCEN Manchester**: Higher Education provision

**Total People**: Apprenticeships and work-based learning

**MOL**: Online professional development

**What you can expect working with us**

As part of the LTE Group family, you will benefit from an excellent package including a favourable pension scheme, retail discounts, an Employee Assistance Program, Cycle-to-Work scheme and Simply Health scheme. Additionally, our in-house ‘Evolve’ training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications.

You’ll have the opportunity to benefit from our comprehensive awards scheme and be supported with a flexible approach to home/office working and a focus on supporting your wellbeing.

**Why our colleagues are important to us**

Our mission to improve lives is demonstrated in the way we work as a whole team, supporting and enabling our colleagues to deliver excellence to our learners - we expect this also appeals to you and is one of the reasons you want to work with us.

**Our Values**

**Integrity**: We are honest, trustworthy and open

**One Team**:We collaborate, respect each and other and contribute to tea

  • Interim Employee Relations Advisor

    6 days ago

    Bolton, Greater Manchester, United Kingdom Nicholas Associates Group Limited Full time

    Ashley Kate HR & Finance are delighted to be partnering with a well-established organisation on the search for an Interim ER Advisor to join the team for the next 9 Months on a Fixed Term Contract. Salary : £48,000 Depending on experience. Based: Bolton (hybrid working) The role focuses on improvement and innovation, enabling, evolving and embedding...

  • European People Success Partner

    Found in: Talent UK C2 - 1 week ago

    Manchester, United Kingdom FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At Worldpay, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial...

  • European People Success Partner

    Found in: Talent UK C2 - 1 week ago

    Manchester, United Kingdom Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At Worldpay, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services...

  • Administrator - Employee Benefits

    3 days ago

    Manchester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Manchester £28000 - £32000 18/08/2023 NJR13582 DESCRIPTION ADMINISTRATOR - EMPLOYEE BENEFITS LOCATIONS: Manchester & Leicester SALARY: AROUND 32,000 **BENEFITS**: In addition to excellent career progression - with fantastic opportunities for promotion - training and support, you will also have the...

  • Administrator - Employee Benefits

    3 days ago

    Manchester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Manchester £28000 - £32000 28/04/2023 NJR13582 DESCRIPTION ADMINISTRATOR - EMPLOYEE BENEFITS LOCATIONS: Manchester & Leicester SALARY: AROUND 32,000 **BENEFITS**: In addition to excellent career progression - with fantastic opportunities for promotion - training and support, you will also have the...

  • Administrator - Employee Benefits

    3 days ago

    Manchester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Manchester £28000 - £32000 26/05/2023 NJR13582 DESCRIPTION ADMINISTRATOR - EMPLOYEE BENEFITS LOCATIONS: Manchester & Leicester SALARY: AROUND 32,000 **BENEFITS**: In addition to excellent career progression - with fantastic opportunities for promotion - training and support, you will also have the...

  • Administrator - Employee Benefits

    11 hours ago

    Manchester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** *** Manchester £26000 - £32000 04/03/2024 NJR14407 DESCRIPTION ADMINISTRATOR - EMPLOYEE BENEFITS LOCATIONS: Manchester & Leicester SALARY: AROUND 32,000 **BENEFITS**: In addition to excellent career progression - with fantastic opportunities for promotion - training and support, you will also have the...

  • HR Advisor

    2 days ago

    Manchester, United Kingdom Eden Brown Education Full time

    Role: HR Advisor Location: Greater Manchester Salary £26700 Type: Full Time Permanent Eden brown are looking to recruit an enthusiastic HR Advisor to work within a leading and well respected Further Education College in Greater Manchester This is a full-time Permanent role to start as soon as possible As a HR Advisor you will be part of a team responsible...

  • HR Adviser

    2 weeks ago

    Altrincham, Greater Manchester, United Kingdom We Are Adam Full time

    HR Advisor Initial 6-month FTC Are you an experienced HR Advisor, commutable to Altrincham, and available to start immediately or with a short notice period? We’re partnering with a leading organisation to recruit a HR Advisor for an initial 6-month fixed-term contract with real scope to be converted into a permanent role. This is a fantastic...

  • HR Officer

    6 days ago

    Manchester, United Kingdom Office for Standards in Education, Children's Services and Skills Full time

    **Details**: **Reference number**: - 297798**Salary**: - £26,874 - £27,144- per annum. Rising to £27,144 per annum on successful completion of probation.**Job grade**: - Executive Officer- B3 APT**Contract type**: - Permanent**Business area**: - People Group**Type of role**: - Administration / Corporate Support - Human Resources - Other**Working...

  • Head of Client Relations

    Found in: beBee jobs GB - 2 weeks ago

    Manchester, United Kingdom The University of Manchester Full time

    Job DescriptionJoin one of the world's leading international business schools...Alliance Manchester Business School welcome applications from talented individuals for the position of Head of Client Relations (Customised Programmes) within our Executive Education team.As one of the world's premier business schools, we are committed to excellence in education,...

  • Senior Customer Relations Officer

    Found in: beBee jobs GB - 2 days ago

    Manchester, United Kingdom L&Q Full time

    Senior Customer Relations Officer (Stage 2)The Role: Title: Senior Customer Relations Officer (Stage 2)Contract type: 12 Month FTC covering Maternity LeaveHours: Full time, 35 hours per weekLocation: West Ham Lane, Stratford or Sale Point, ManchesterPersona: Agile/hybrid working- office based 20-40% (3-4 days working from home) Salary: Inside London...

  • Head of Client Relations

    Found in: beBee jobs GB - 2 weeks ago

    Manchester, United Kingdom The University of Manchester Full time

    Join one of the world's leading international business schools...Alliance Manchester Business School welcome applications from talented individuals for the position of Head of Client Relations (Customised Programmes) within our Executive Education team.As one of the world's premier business schools, we are committed to excellence in education, research, and...

  • Senior Client Officer

    6 days ago

    Manchester, United Kingdom The Bank of New York Mellon Corporation Full time

    The role presents an exciting opportunity to work within a key part of the client’s investment strategy and work with a variety of departments within BNY Mellon. As a client facing role, the successful applicant will manage relationships with a selection of BNYM clients. The main objective of the role is to work with and assist clients to ensure they...

  • HR Manager

    3 days ago

    Manchester, United Kingdom Unternehmensgruppe Theo Müller Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Müller offers you a long term career with a genuine market leader; we are an entrepreneurial company where people love to work and make a difference. Our competitive advantage comes through driving value through innovation and brands, scale, operational...

  • Head of Professional Services

    7 days ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Location: Manchester, Manchester - Sector: Commercial Real Estate - Job type: Permanent - Salary: £40000.00 - £80000.00 per annum + car allowance - Job ref: JN -032023-79223_1677693326 - Published: 01 March 2023 - Expiry date: 30 April 2023 This is an excellent opportunity to join a highly successful and well-respected private practice that specialises in...

  • Advice and Response Lead Investigator

    1 week ago

    Manchester, United Kingdom The University of Manchester Full time

    The Advice and Response Lead Investigator will be responsible for undertaking all aspects of complex investigative casework in relation to allegations of behavioural misconduct, including sexual misconduct, harassment and hate in adherence to relevant policies and procedures. As a leader of Professional Services (PS), embed locally and University-wide a...

  • Employee Support Specialist

    2 weeks ago

    Oldham, Greater Manchester, United Kingdom Seven Counties Services Full time

    Youth Peer Support Specialist - Part-Time page is loaded Youth Peer Support Specialist - Part-Time Apply locations Shelbyville, Kentucky Taylorsville, Kentucky time type Part time posted on Posted 30+ Days Ago job requisition id JR-009589 Provides psycho-education with focus on illness management and peer support. Implements and coordinates recovery...

  • Customer Relations Officer

    Found in: beBee jobs GB - 7 days ago

    Greater Manchester, United Kingdom L&Q Full time

    Customer Relations Officer (Stage 1)The Role: Title: Customer Relations Officer (Stage 1)Contract type: PermanentHours: Full time, 35 hours per weekLocation: West Ham Lane, Stratford or Sale Point, ManchesterPersona: Agile/hybrid working- office based 20-40% (3-4 days working from home)Salary: Inside London starting from £31,923paOutside London starting...

  • Senior Customer Relations Officer

    Found in: beBee S GB - 2 days ago

    Manchester, United Kingdom L&Q Full time

    Senior Customer Relations Officer (Stage 2)   The Role:    Title: Senior Customer Relations Officer (Stage 2) Contract type: 12 Month FTC covering Maternity Leave Hours: Full time, 35 hours per week Location: West Ham Lane, Stratford or Sale Point, Manchester Persona: Agile/hybrid working- office based 20-40% (3-4 days working from...