Principal Planner

3 months ago

Kingston upon Thames, United Kingdom Veesupportservices Ltd Full time

The role reports directly to an assigned Lead Officer. Key activities Customer
- Working closely with colleagues in the Contact Centre and other services, deliver excellent levels of customer services for the benefits of local communities and the reputation of the Council.
- Support and facilitate senior officers as they seek to respond to complaints from members of the public, residents groups, the Local Government Ombudsman and Councillors arising from the post holder’s casework. Version (Draft 18.07.2019) ROYAL BOROUGH OF KINGSTON UPON THAMES - ROLE PROFILE Performance.

Works with manager to agree performance objectives
- Plans and prioritises own work to meet deadlines
- Contributes ideas to support the development and then fulfillment of team service plan Partners
- Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way.
- Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion. Core Competencies
- Self management and employing self-awareness, self confidence, self-control, self-knowledge, personal reflection, resilience and determination to work positively with customers, stakeholders, Councillors and colleagues. Demonstrate behaviours consistent with the Core Competency Framework.
- [For Principal Planner role] As a manager within the service the postholder will also have to demonstrate behaviours consistent with the Management Competency Framework. Digital/New Ways of Working
- Supports the use of new technologies, particularly Google, to enable modern working practices to thrive. Equality and Diversity
- Embeds equity, equality, fairness and diversity into all aspects of their work. General
- The requirements of this post could include attending meetings and other events outside normal hours as expected with a post of this nature and the postholder will need to manage their work life balance flexibly to meet the needs of the role.
- To develop, update and act on own personal development plan, and be ready to share learning with others.
- To work in accordance with RBK‘s Equal Opportunities, Health & Safety, relevant policies and legislation.
- Any other duties commensurate with the grade of the post, as may be required from time to time.

**Job Type**: Temporary contract
Contract length: 6 months

Pay: £32.16 per hour

Expected hours: 37 per week

**Education**:

- Bachelor's (required)

**Experience**:

- Town Planning: 1 year (required)

Work Location: In person

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