Housing Co-ordinator

**What you'll work on**

Are you a highly organized and detail-oriented individual with a passion for helping others? We're looking for a dynamic team player to provide essential administrative support to our client's diverse team of housing professionals. In this role, you'll have the opportunity to contribute to the well-being of tenants by assisting in housing management, coordinating the void management process, and ensuring properties are ready to welcome new tenants with open arms.

Take charge of nomination requests and showcase your ability to manage Right to Buy and Leasehold Management functions, guiding applicants from initial interest to completion or cancellation. Put your problem-solving skills to work as you assist in managing leasehold properties and calculating service charges. In addition, you'll play a crucial role in overseeing the lettings and terminations of council-owned garages.

As a valued member of our team, your contributions will have a direct impact on the delivery of a comprehensive housing service in line with policies and procedures. Embrace the opportunity to create a positive working environment and make a lasting difference in the lives of tenants. Join today and help shape the future of the community

**A few things to note**
- The rate for this role is £13.77 per hour Umbrella
- The term for this role is 3 months initially

**Who we're looking for**
- At least 2 years experience of working in an administrative environment.
- Knowledge of Right to Buy
- Knowledge of Leasehold Management from Service charge calculation to collecting and monitoring leasehold accounts
- Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation
- Knowledge of Health and Safety and Equal Opportunity practices, and legislation
- Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing
- Able to work independently prioritising own workload and as part of a team, understanding the needs of teamwork
- Be able to carry out day-to-day administrative tasks
- Must be able to deal with pressurised situations in a controlled and effective manner
- Must be able to make concise written reports in a timely and accurate manner
- Demonstrate tact and sensitivity. Consider and respond positively to the views of others
- Follow laid down policies and procedures
- Deliver services in a manner consistent with the purpose aims and values of Rugby Borough Council.
- Experience in dealing with the public both face to face and by telephone with a varying customer base
- Demonstrate flexibility, fairness, and equality in the delivery of the service. A commitment to equality of opportunity in employment and service delivery
- A commitment to work within our CAN DO values
- Housing Management experience
- Encourage Tenant Participation

**Equal Opportunities**

Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £13.77 per hour

Application question(s):

- Do you have at least 2 years experience of working in an administrative environment?
- Do you have knowledge of Right to Buy?
- Do you have knowledge of Leasehold Management from Service charge calculation to collecting and monitoring leasehold accounts?
- Are you able to maintain confidentiality and compliance to Human Rights and Data Protection legislation?

**Experience**:

- Local Government: 1 year (required)

Work Location: In person