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Front of House Assistant

4 months ago


Windermere, United Kingdom Holbeck Ghyll Country House Hotel Full time

**Responsibilities**:

- Greeting guests and making them feel welcome
- Taking orders and serving food and drinks in the restaurant and bar areas
- Assisting with setting up and clearing tables
- Answering customer queries and resolving complaints in a professional manner
- Operating the till and handling payments
- Ensuring the cleanliness and tidiness of the front of house areas
- Assisting with other duties as required
- Waiting on Guest to Hotels Standards

**Requirements**:

- Previous experience in a similar customer-facing role, preferably within a hospitality environment
- Excellent communication and interpersonal skills
- A positive and proactive attitude
- Ability to work well in a team and under pressure
- Flexibility to work weekends and evenings
- A passion for providing exceptional customer service
- A friendly and approachable manner

In return, we offer a competitive salary, staff accommodation (if required), and the opportunity to work in a beautiful location with a supportive and friendly team

**Salary**: £11.00-£12.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person