Saturday Receptionist

**We are looking for a Saturday Receptionist for our busy head office.**

**Working every second Saturday 8am to 6pm and flexibility for holiday and sickness cover/over time.**

**Key Responsibilities**

Welcome each customer to the Chippenham Motor Company and establishes their needs before directing them to the most appropriate member of staff.

Answer and direct calls via main switchboard, to relevant department or member of staff within Company SLA’s and multi franchise requirements.

Ensure all customers are well attended to and assist them when appropriate.

Maintain a basic knowledge of the Company and its’ services in order to answer basic sales and service enquiries from the customer.

Provide support to the Sales Administrator (maintenance of systems, production of sales reports etc).

Assist service staff by providing cover during busy periods.

Update and maintain the Company customer database for sales, service and parts customers. Produce reports when required.

Maintain safe working practices and abide by the Company and multi franchise standards at all times.

Work with other team members to deliver high levels of customer satisfaction.

Maintains a professional manner at all times.

**Job Types**: Part-time, Permanent

**Salary**: £10.50-£10.55 per hour

Expected hours: 9 per week

**Benefits**:

- Company pension

Schedule:

- Overtime

Work Location: In person