Sales Advisor

6 months ago


Bradford, United Kingdom National Breakdown Full time

To help provide a professional sales service to all National Breakdowns current and potential customers and clients. To effectively manage sales enquiries and customer queries in line with company and industry standards and regulatory requirements.

**Key Duties & Responsibilities -**
- Demonstrate high level of customer service; building a professional rapport with all customers and clients
- Solution driven, be able to adapt your approach to fit the needs of the customer
- Provide detailed notes on all sales enquiries undertaken and actions taken
- Liaise effectively and develop a positive value based relationship with all clients to provide the best solutions / outcome for their customers
- Always provide professional communication with internal and external customers
- Effectively manage any customer complaints or queries
- Adhere to company service level agreements at all times
- Strive to create an ethos of customer centricity and to treat customers fairly
- Liaise with a customer to keep them informed on the progress of any potential sales and policy adjustments
- Work as part of a team, seeking out opportunities to drive the company forward
- Assisting your colleagues in their role where possible as instructed by your team manager
- Identify improvements in sales processes and policy wordings where appropriate
- Complete technical and regulatory training as directed to by your team manager
- Adhere to all industry based compliance and regulatory requirements
- Achieve own and assist with the teams objectives and KPI’s as advised by your team manager
- Complete daily, weekly or ad hoc tasks as allocated

**Experience, Skills & Knowledge -**
- Excellent verbal and numerical skills
- Have good computer literacy and keyboard skills
- Objective approach to problem solving
- Clear, professional and accurate communication skills
- Strong attention to detail as well as being organised
- Ability to be able to work under pressure
- Logical and organised
- Excellent decision making skills

**Job Type**: Part-time

**Salary**: £10.50-£12.50 per year

Expected hours: 24 - 32 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- sales: 1 year (preferred)

Work Location: In person

Reference ID: Feb 24 Sales


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