Helpdesk Administrator

Details:

- Monday to Friday
- 9am to 15:00pm
- Office based

Key Responsibilities:

- Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
- Check and maintain Helpdesk Inbox
- Schedule reactive and help desk call outs.
- To review jobs received during the working day and allocate accordingly to Engineers.
- Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
- Support the Office & Contract Managers in the administration & delivery of departmental objectives
- Attending to queries should they arise
- General administration support
- Raising Corrective maintenance tasks following on from PPM completed tasks
- Organisation of day-to-day work to ensure that all key tasks are fulfilled

**Requirements**:

- Help Desk Experience
- Previous experience in Facilities Management or a related field is highly desirable
- Ability to work effectively in a fast-paced environment
- General Administration
- Excel knowledge

Included within the job:

- 25 days annual leave
- Pension

**Job Type**: Part-time

**Salary**: £18,000.00-£20,000.00 per year

Expected hours: No more than 30 per week

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Mitcham (required)

Work Location: In person

Application deadline: 11/03/2024
Reference ID: MDT Help desk