Assistant Retail Manager
3 weeks ago
Summary Working in Retail is at the front line of raising the funds we need to deliver our cause, whilst delivering an exceptional service for our visitors.
**The Hours**:37.5 per week, Weekend work required.
**The Salary**:£21,684 per annum
**Duration**:Permanent
What it's like to work here To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you'll be doing With your love of leading people and ambition to deliver beyond expectation, your role will be to assist the Retail Manager lead and co-ordinate the retail team to deliver a beloved and unique retail experience here.
Through supervising and motivating staff and volunteers, you’ll manage the day to day operation and ensure the retail team are engaged to exceed customer service expectations, and are proud to talk about the amazing work the National Trust are carrying out,with the money that is invested at our property. You'll be comfortable stepping up to take full responsibility of the shop to cover the Retail Manager’s holidays and other absence as and when needed.
**Please also read the full role profile, attached to the end of this advert.**
Who we're looking for - Enjoy working with and supervising a team and unafraid to give direction and feedback
- Target / Sales driven
- Customer aware and take pride on delivering excellent customer service
- Experience managing a retail operation with knowledge of retail best practice (including selling, merchandising, space management, stock control, risk)
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
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