Accommodation & Helpdesk Administrator

**General information**:
**City/town**:

- Middlesex**Job field**:

- Other Operations**External closing date**:

- Wednesday, April 10, 2024**Type of contract**:

- Permanent**ID**:

- 3780**Description and requirements**:
Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society.

We provide a complete facilities management solution for the Ministry of Defence Northwood HQ site in London. We provide all non-military support on-site, which includes everything from transport management to ground works and mechanical and electrical engineering.

We are looking for a Accommodation & Helpdesk Administrator to join our building services team at our MoD site in Northwood.

This key role on a significant Facilities Management contract, will see you take room and house bookings from MoD staff, ensuring customers have transit info and keys ready for their arrival. You will also cover for the Helpdesk once trained if a need arises.

**You’ll**:

- Ensure all fields are completed in the accommodation booking System.
- Make sure all new permanent staff with accommodation bookings are sent a copy of the Northwood Accommodation Guide along with their booking reference.
- All disruption notices to be put out when requested.
- Monitor the return of keys for transit bookings to make sure they are returned by 1000 am on day of departure if not to call occupants and request this.
- Book in all out musters and complete them.
- Make sure all new permanent staff complete an in-muster form.
- To be cover for the helpdesk when needed (training will be given)
- To log all new accommodation requested via the CAFAM system (Geneva) and close when completed.
- Ensure that all transit/permanent booking are made aware of where keys can be returned to when leaving site and that they must be signed back.
- Attend all diarised meetings.

**We are looking for**:

- Experience of dealing with all ranks
- Ability to manage multiple tasks.
- Basic computer knowledge
- Team player
- Calm under pressure.
- Professional
- Good written and spoken English

**Equal opportunities**

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

**Flexible working**

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

**Reasonable adjustments**

**More information about the role**

**Closing date