Revenues Apprentice

South Derbyshire District Council are looking to recruit two Apprentices, within the Revenues team dealing with all aspects of Council tax and Business Rates. This is a high performing team, whose responsibility for the billing and collection of Council Tax and Business rates promptly and efficiently is crucial to the Council. Whilst the actual apprenticeship will be the same the two roles will cover different aspects. One for the administration of Council Tax and Business Rates to ensure liabilities are correct in term of bills and discounts/reliefs, the other will be involved in the recovery of Council Tax and Business Rates

Duties will include:
Dealing with Council Tax and Business Rates customers, by phone, correspondence and sometimes in person to establish their needs and take appropriate steps to meet those needs.

Deal with information from various other sources affecting liability, recovery, data input, administration, daily report work in line with process and maintain/update online computerised systems.

We are looking for an enthusiastic, self-motivated applicant who can demonstrate an ability to deal with customers and work as a member of a team and on their own.

Please advise if you wish to be considered for both.

The apprenticeship is via the Institute of Revenues, Rating and Valuation (IRRV), with competence-based course units which align to the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship Standard (Revenues Pathway)

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.