Hub Advisor

**Job details**:
Job reference
- REQ2842

Date posted
- 12/07/2023

Application closing date
- 30/07/2023

Location
- Braunstone Health & Social Care Centre

Salary
- £22,369 - £24,054 per year

Package
- Total benefit value (includes pension contribution and full holiday entitlement): £32,799

Contractual hours
- 37

Basis
- Full time

Job category/type
- Public Health

Attachments

Job Specification (36).pdf

**Hub Advisor**:
Job description

Full Time / 37 Hours Per Week / Permanent

Would you like to make a difference to the citizens of Leicester and their health and wellbeing?

Live Well Services is a specialist Hub Team based at Braunstone Health and Social Care Centre, which supports the residents of Leicester city to improve their health and wellbeing by offering support with smoking cessation, increasing physical activity, managing alcohol levels, healthy eating, and weight management.

This is an exciting opportunity to join our team and help clients through their journey to improve their healthy lifestyle behaviour. Working with the Hub Manager and other advisors, you’ll provide an efficient information and support service for clients who have been referred.

This is a full-time, permanent position working 37 hours per week from Monday to Friday. You’ll be required to work on a rota basis which includes evenings and weekends. Usually based at Braunstone Health and Social Care Centre, you’ll have the flexibility to work from home.

**What you'll be doing**

**What you'll need**

With experience of working in a pressurised frontline service, you’ll have experience of providing a telephone and/or face to face service in a busy customer service environment. Using excellent verbal and written communication skills, you’ll provide clear and concise advice to clients and members of the public and complete all electronic records accurately and in a timely manner. Being highly organised, you’ll be able to work under pressure and deal with customer enquiries until they are completed. With tact and diplomacy, you’ll be able to sensitively deal with customers who may be distressed.

**What we can offer you**

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator.

**Join us**

**Interview/Assessments will take place on Mon**day 07th and Tuesday the 08th August 2023